TERRI B. BROWN
Chesapeake,VA
Summary
Dynamic academic advisor with a proven track record at Norfolk State University, specializing in strategic enrollment planning and student support services. Adept at fostering student success through innovative curriculum planning and effective leadership. Committed to enhancing academic performance and guiding students toward achieving their educational goals. Results-oriented professional with extensive experience in academic advising and data analysis. Committed to fostering student success through tailored educational strategies and proactive support.
Overview
15
15
years of professional experience
Work History
Professional Academic Advisor/Instructor
Norfolk State University
Norfolk, VA
01.2019 - Current
- Conduct face-to-face consultations with freshman, sophomore, transfer and prospective students
- Educate students of the Pre-Nursing and Health Services Management Students curriculum
- Discuss Student Action Plan (SAP) assistance to help students increase their GPA to meet the minimum requirements necessary to maintain academic standing in their chosen program of study. Additionally, this plan serves as a foundation to assist students in exceeding the required GPA in their chosen area of study by helping them to understand the importance of exceeding the minimum GPA and performing at their absolute best at all times as a student of Norfolk State University.
- Be proactive to students by providing the necessary resources available to assist them during their academic journey
- Guide development of educational plans that lead to accomplishing academic and personal goals through individual or group interactions aimed at lifelong learning.
- Provide students with information on the University’s policies, procedures, and academic requirements
- Equip students with specific strategies for academic success.
- Assist students with selecting courses that are required for selected majors.
- Assist students with formulating action plans that coincide with their personal and career goals.
- Assist students with developing critical thinking skills by encouraging them to make informed decisions concerning their academic and personal goals.
- Supported students in maintaining satisfactory academic performance, ensuring compliance with University standards and fostering academic growth.
- Create practices that assist students with becoming aware of policies and procedures that guide their academic process.
- Develop academic plans based on information received from advising sessions.
- Support Norfolk State University by emphasizing that the academic planning process is an integral part of the students’ academic success
- Guided students in evaluating educational and career options, approving academic programs of study, and delivering accurate information to support informed decision-making.
- Established a requirement for students to participate in two academic advising sessions per semester, with expectations communicated during orientation.
- Offer scheduled and walk-in appointments daily to meet the needs of students. Respond to student emails within 48 hours to respond to questions and/or concerns the student may have.
- Offer the students the use of the Student Success Center’s Appointment Calendar System to access some the Student Success center’s programs and services. They can make appointments for tutoring, advising, mentoring, and sign up for workshops, seminars and other events to enhance their academic journey.
- Maintained dedication to assisting students in meeting all necessary requirements for successful completion of their college degree.
- Offer suggestions on what courses to register for based on the student's program of study.
- Conducted 15–30-minute advising sessions to strategize resource utilization, enabling students to effectively achieve their academic goals.
- You may easily schedule an appoint with your academic advisor by logging on the WcOnline @ HYPERLINK "https://nsuoae.mywconline.com/" \t "_blank" https://nsuoae.mywconline.com/. If you are unable to reach your advisor by navigating that site, you may obtain your advisor’s email address by contacting the Student Success Center at HYPERLINK "mailto:ssc@nsu.edu" ssc@nsu.edu or call 823-8507 for assistance.
- Discuss online classes for students that have conflicts with scheduled course times during registration. Offer resources such as tutoring, meetings with instructors, and mentoring are offered to enhance the students' online academic experience.
- Facilitate learning in SEM 101, SEM 102, and GST 200 courses, fostering student engagement and understanding.
- Facilitate courses for first- and second-year students to encourage achievement of above-average grades.
- Introduce students to various campus resources and services to prepare them for their future career.
- Teach study skills, critical thinking, academic planning/advising, time management, etc., which is also offered in workshops throughout the semester and during individual sessions with their academic advisor.
- Encourage students to speak to professionals who are currently working in their field of choice.
- Provide students with information regarding internships, workshops, and other resources to enhance their academic journey.
- Offer students academic support services which may include study groups, writing center tutors, peer tutoring, academic workshops, academic mentors (advisor, faculty, deans, administrators, and peers), as well as student wellness and mental health services.
- Advise student on when and how to withdraw from classes to maintain the required GPA for their program of study and avoid being placed on Undergraduate Financial Aid Academic Plan for Satisfactory Academic Progress (SAP).
Post Court Supervisor
Chesapeake Juvenile and Domestic Relations Court
Chesapeake, VA
02.2018 - 08.2018
- Led in-court clerks team, supporting Clerk of Court with recruitment, hiring, evaluations, and disciplinary actions to maintain team effectiveness.
- Trained new and incumbent employees in position duties while cross-training clerks in other departments for adequate backup during absences.
- Plan, assign, and review work; prepare interim and annual performance evaluations
- Monitored workflow and ensured execution of clerks' responsibilities, maintaining operational consistency during staff absences.
Academic Advisor
Hampton University College of Virginia Beach
Virginia Beach, VA
09.2011 - 06.2017
- Guided students in defining academic goals aligned with capabilities, interests, and educational background.
- Advise and assist students in developing educational goals including the selection of appropriate course work and career opportunities
- Organize and facilitate Open Houses and Informational Sessions to advise prospective students of program requirements and curriculum .
- Participate in systematic evaluation of student admission, promotion and retention policies.
- Created innovative recruitment programs to engage and attract diverse learners.
- Assist in the development of marketing and recruitment strategies to promote and expand the undergraduate Nursing program
- Provide leadership, strategic enrollment planning and oversight of student recruitment strategies and efforts.
- Participate in activities to support professional growth and development and maintain expertise of trends in academic advising.
- Contributed to committee discussions that aimed to enhance academic policies and improve student services.
- Collaborated with faculty to review and update curriculum for relevance and effectiveness.
- Program Planning Counsel
- Engaged in recruitment activities to effectively promote educational offerings to diverse audiences.
- Engaged in discussions regarding undergraduate scholarship criteria and admission standards.
Executive Assistant
Norfolk State University
Norfolk, VA
03.2011 - 08.2011
- Arranged and confirmed travel plans for faculty to ensure timely attendance at events.
- Managed and prioritized outgoing and incoming correspondence (email, letters, packages) to facilitate timely communication
- Handle confidential student documents ensuring they remain secure
- Processed invoices and financial statements to maintain accurate financial records, supporting efficient bookkeeping
- Monitored office supplies and negotiated terms with suppliers to secure cost-effective orders
- Maintain electronic and paper records ensuring information is organized and easily accessible for STARS faculty, staff and students
- Managed phone calls and redirected inquiries to the correct department.
- Supported students in Science and Technology Academicians on the Road to Success (STARS) program with daily activities, fostering academic engagement
Education
Doctoral degree - Education (Organizational Leadership)
Grand Canyon University
Phoenix, AZ05-2020
Master’s - Public Education
Old Dominion University
Norfolk, VA05-2013
Bachelor’s Degree - Psychology
Virginia Wesleyan College
Norfolk, VA01-1985
Skills
- Academic Advising
- Strategic Enrollment Planning
- Student Support Services
- Curriculum Planning
- Transcript Evaluations
- Scholarship Awards
- Student Retention Strategies
- Enrollment Testing (HESI A2)
- Data Analysis
- Database Management
- Team Leadership
- Student Leadership
Committees
- Curriculum
- Hospitality, Ceremony & Special Occasions
- Program Planning Counsel
- Recruitment
- Undergraduate Nursing Education
- Undergraduate Scholarship, Standards & Admission
Timeline
Professional Academic Advisor/Instructor
Norfolk State University
01.2019 - Current
Post Court Supervisor
Chesapeake Juvenile and Domestic Relations Court
02.2018 - 08.2018
Academic Advisor
Hampton University College of Virginia Beach
09.2011 - 06.2017
Executive Assistant
Norfolk State University
03.2011 - 08.2011
Doctoral degree - Education (Organizational Leadership)
Grand Canyon University
Master’s - Public Education
Old Dominion University
Bachelor’s Degree - Psychology
Virginia Wesleyan College