Resourceful Tour Guide with a strong background in public speaking and client communication. Focused on creating engaging experiences and resolving issues swiftly to ensure smooth operations and satisfied travelers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tour Director
NewMarket Holidays
London, England
03.2024 - Current
Coordinated logistics for multi-day trips across various destinations.
Communicated effectively with clients to address inquiries and concerns.
Resolved issues during tours, maintaining a positive atmosphere for travelers.
Tour Guide
Frogmore Plantation
Frogmore, La
03.2022 - Current
Utilized public speaking and communication skills to deliver engaging and informative tours for diverse audiences.
Guided visitors through historical exhibits and shared engaging stories.
Coordinated logistics for special events to enhance guest experiences and ensure seamless tour operations.
Education
Bachelor of Science - Agricultural Business
Louisiana Tech University
Ruston, LA
05-1982
Skills
Tour management
Logistics coordination
Travel itinerary creation
Client communication
Customer relationship management
Group management
Issue resolution
Problem solving
Public speaking
Public speaking confidence
Affiliations
Krewe Member of Several Mardi Gras Association, Member of Louisiana Tourism Association, Tennis Player, and Golfer