Terri Craig
Austintown,OH
Summary
Dynamic Optometric Assistant with proven expertise at Eyecatchers Optical, excelling in medical record management and appointment scheduling. Recognized for enhancing patient flow and satisfaction through effective communication and organizational skills. Proficient in visual field testing and insurance verification, ensuring seamless operations and positive patient experiences.
Experienced optometric professional ready to contribute in healthcare setting. Strong background in patient care, diagnostic procedures, and administrative tasks. Known for teamwork, adaptability, and achieving results. Skilled in vision screening, equipment maintenance, and patient communication. Reliable and focused, enhancing clinic efficiency and patient satisfaction.
Overview
40
40
years of professional experience
Work History
Optometric Assistant
Eyecatchers Optical
Columbiana, OH
03.1986 - Current
- Assisted in patient intake and maintained accurate medical records.
- Supported optometrists during examinations, ensuring efficient workflow.
- Educated patients on contact lens care and eyewear options.
- Managed appointment scheduling to optimize patient flow and reduce wait times.
- Coordinated inventory management for optical supplies and equipment.
- Trained new staff on office procedures and customer service standards.
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
- Managed billing processes efficiently, resolving any discrepancies promptly to maintain positive patient relationships.
Education
High School Diploma -
Leetonia High School
Leetonia, OH06-1986
Skills
- Visual field testing
- Medical record management
- Optometric equipment operation
- Appointment scheduling
- Pre-testing procedures
- Insurance billing
- Frame selection assistance
- Optical lab coordination
- Optical dispensing proficiency
- Office administration
- Insurance verification
- Organizational skills
- Data entry
- Self motivation
Timeline
Optometric Assistant
Eyecatchers Optical
03.1986 - Current
High School Diploma -
Leetonia High School