Terri Czarniak
Richlands,NC
Summary
Goal-Oriented individual searching for a long-term position where extended skills and knowledge can be applied to benefit growth and success of the company.
Overview
35
35
years of professional experience
Work History
Cash Application Specialist
Attindas
05.2021 - Current
- Apply all cash to receivables
- Record/Maintain cash receipt spreadsheets for receivables
- Process credit card payments
- Create Manual Invoices
- Maintain Employee Sales Orders/ payments
- Oracle
- Microsoft Outlook
- Excel
Credit/Collections Representative
BOOMTOWN FURNITURE
01.2020 - 05.2021
- Customer Service, Account set up, Account Collections, Credit Applications, Process Payments
- Reduced delinquent accounts by creating customized repayment plans tailored to individual client needs.
- Promoted a positive customer experience during the collections process, leading to increased client retention rates.
Credit and Collections Specialist
COWORX STAFFING FOR CHANEL, INC
07.2018 - 03.2020
- Temporarily assisting Chanel remotely as company undergoes restructuring
- Monitored and administered over customer accounts
- Managed Cash application monitored lock box, EFT transmissions, manual and electronic postings, reconcile the same
- Communicated process improvement, observed and reconciled employee sales
- Compiled data and prepare monthly reports and statements and prepared customer's statements and invoices
- Used exemplary communication skills to determine reason for payment delinquency and set up payment plans for customers
- Researched, analyzed accounts, and generated weekly aging reports
- EDI Document Troubleshooting and Resolution
Customer Management Specialist
CHANEL, INC
04.1990 - 06.2018
- Monitored, reconciled and administered over customer accounts
- Managed Cash application, monitored lock box, EFT transmissions, manual and electronic postings, reconcile the same
- Communicated process improvement, observed and reconciled employee sales
- Compiled data and prepare monthly reports and statements and prepared customer's statements and invoices
- Used exemplary communication skills to determine reason for payment delinquency and set up payment plans for customers
- Researched, analyzed accounts, and generated weekly aging reports
- EDI Document Troubleshooting and Resolution
- Knowledgeable EDI Coordinator and systems upgrade tester
- Prepared accurate monthly billing adjustments, invoices and customer's statements and generated weekly aging reports
- Investigated and executed billing and account discrepancies and successfully resolved outstanding invoices
Education
High school diploma -
JACKSONVILLE SENIOR HIGH SCHOOL
Jacksonville, NCSkills
- SAP
- Retail Sales
- HighRadius
- Accounting
- Administrative
- Microsoft Office
- Outlook
- Excel
- Teams
- Account Reconciliation
- Clerical Experience
- Account Analysis
- Accounting software
- Oracle
- Communication skills
- Customer service
- Sales
- Cash handling
- Data entry
- General Ledger Reconciliation
- Payment processing
- Credit management
- Invoice verification
- Transaction posting
- Month-end closing
- Collection strategies
- Payment research
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Customer service support
Personal Information
Authorized To Work: US
Timeline
Cash Application Specialist
Attindas
05.2021 - Current
Credit/Collections Representative
BOOMTOWN FURNITURE
01.2020 - 05.2021
Credit and Collections Specialist
COWORX STAFFING FOR CHANEL, INC
07.2018 - 03.2020
Customer Management Specialist
CHANEL, INC
04.1990 - 06.2018
High school diploma -
JACKSONVILLE SENIOR HIGH SCHOOL
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