TERRI DAVIS
RENTON,WASHINGTON
Summary
Driven and customer-focused professional with a proven track record at Fred Meyer, enhancing customer satisfaction and collaborating effectively with team members. Excelled in cashier experience and customer service orientation, significantly contributing to team success. Skilled in both interpersonal communication and efficient task management, consistently meeting service goals and fostering loyal client relationships.
Overview
21
21
years of professional experience
Work History
Grocery Clerk
Fred Meyer
Renton, WA
05.2018 - 12.2025
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Reviewed tags on product shelves and made requested pricing changes.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Responded to customer inquiries and resolved issues to ensure satisfaction.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
- Collaborated with team members to achieve sales goals and maintain store standards.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
Owner/Master Stylist
Color Queen Salon
Renton, WA
10.2004 - 05.2017
- Drove impeccable customer service to cultivate loyal business relationships with clientele.
- Ordered beauty products and beauty equipment and maintained inventory.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collected payment from customers and scheduled next appointments.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
Education
State of Washington cosmetology license -
Greenwood Academy
Ballard WASkills
- Cashier experience
- Produce quality standards
- Teamwork and collaboration
- Opening and closing procedures
- Sanitizing surfaces
- Checkout assistance
- Flexible schedule
- Assisting customers
- Customer Service-oriented
Timeline
Grocery Clerk
Fred Meyer
05.2018 - 12.2025
Owner/Master Stylist
Color Queen Salon
10.2004 - 05.2017
State of Washington cosmetology license -
Greenwood Academy
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