Terri Duran
Kansas City,Missouri
Summary
Dynamic Youth Specialist with a proven track record at Clay County Sheriff's Office, enhancing youth engagement through innovative activity planning and fostering positive behavior. Skilled in safety awareness and family support, I developed individualized plans that significantly boosted self-esteem and improved behavioral outcomes for at-risk youth.
Overview
27
27
years of professional experience
Work History
Youth Specialist
Clay County Sheriff's Office
10.2022 - 03.2025
- Improved youth engagement by incorporating interactive activities and group discussions in program sessions.
- Monitored participant progress through regular assessments, making necessary adjustments to ensure continued improvement.
- Enhanced program effectiveness by collaborating with fellow Youth Specialists to develop innovative strategies and approaches.
- Developed individualized plans for at-risk youth, resulting in increased self-esteem and improved behavior patterns.
Bus Aide
North Kansas City School District
08.2021 - 10.2022
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
- Documented disciplinary and behavioral incidents in tailored reports.
- Built and maintained positive relationships with teachers, students and parents.
Bus Aide
Liberty Public Schools53
08.2019 - 08.2021
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
- Documented disciplinary and behavioral incidents in tailored reports.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Built and maintained positive relationships with teachers, students and parents.
Cashier
Kum & Go
05.2015 - 08.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Collaborated with team members to develop best practices for consistent customer service delivery.
School Bus Driver/Bus Aide
First Student Transportation
08.1998 - 02.2015
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Education
Diploma - General Studies
Thompson Valley High School
Loveland, COSkills
- Positive youth development
- Youth engagement
- Safety awareness
- Family support
- Safety
- Activity planning
- Educational support
- Bullying prevention
Timeline
Youth Specialist
Clay County Sheriff's Office
10.2022 - 03.2025
Bus Aide
North Kansas City School District
08.2021 - 10.2022
Bus Aide
Liberty Public Schools53
08.2019 - 08.2021
Cashier
Kum & Go
05.2015 - 08.2019
School Bus Driver/Bus Aide
First Student Transportation
08.1998 - 02.2015
Diploma - General Studies
Thompson Valley High School
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