Terri Facen
Rolla,MO.
Summary
A Position utilizing my extensive skills and experience in community and social services. Dedicated employee known for dependability, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Coordinator/Advisor
Drury University
Rolla, MO.
01.2022 - Current
- Advised students on course selection and academic pathways.
- Organized campus events to promote DruryGO programs and certificates.
- Managed day-to-day operations of the Rolla Campus, including scheduling tasks and assigning duties.
MWA Case Manager
MERS Goodwill Industries
Rolla, MO.
10.2011 - 11.2021
- Providing case management services directly to MWA clients to ensure proper assessment and resource support toward self-sufficiency.
Office Manager
Powerhouse Community Development Corporation
Marshall, MO.
02.2008 - 11.2010
- Several duties were needed for this position.
- I handled some accounting duties, case management, client scheduling, general secretarial duties, purchasing of company supplies, and client transportation.
Department Manager
Wal-Mart Superstore
Marshall, MO.
09.1999 - 04.2003
- I went from overnight stocker to Layaway Department Manager; which consisted of supervising layaway staff, and monitoring layaway bin incoming and outgoing stock reports.
Tech Support
STF Technologies
Concordia, MO.
10.1993 - 08.1997
- I started in sales for the company, and then moved to customer service and tech support for the faxing software the company manufactured.
Childcare Worker
Butterfield Youth Services
Marshall, MO.
12.1990 - 09.1993
- Partial live in position in a residential treatment facility for children with behavior disorders.
- My position consisted of a 3 day on 3 day off work week as a house parent.
- We cooked some meals for the children, we monitored behavior, set and managed goals for the children.
- We were responsible for getting them to and from school, activities, therapy sessions, etc.
Education
Bachelor of Arts - Sociology
Tarkio College
05.1990
diploma -
Benson High School
06.1985
Skills
- Assistance program knowledge
- Community outreach
- Active listening
- Problem-solving
- Leadership
- Computer skills
- Communication
- Dependability
- Teamwork
- Empathy
References
References
Available upon request
Certification
- Chancellor's Certificate in Neighborhood Leadership, University of Missouri - 2020
Timeline
Coordinator/Advisor
Drury University
01.2022 - Current
MWA Case Manager
MERS Goodwill Industries
10.2011 - 11.2021
Office Manager
Powerhouse Community Development Corporation
02.2008 - 11.2010
Department Manager
Wal-Mart Superstore
09.1999 - 04.2003
Tech Support
STF Technologies
10.1993 - 08.1997
Childcare Worker
Butterfield Youth Services
12.1990 - 09.1993
Bachelor of Arts - Sociology
Tarkio College
diploma -
Benson High School
- Chancellor's Certificate in Neighborhood Leadership, University of Missouri - 2020
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