Terri Fenn
Homewood,AL
Summary
Dedicated healthcare professional adept in care plan development and team collaboration. Excelled in streamlining communication for enhanced healthcare experiences and led improvements in patient care quality. Skilled in problem-solving and time management, significantly contributing to efficient treatment processes and patient satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Hemodialysis Technician
Fresenius Medical Center
2012.12 - Current
- Assisted in training new technicians, sharing expertise on best practices for efficient and effective dialysis treatments.
- Assisted patients during treatment, monitoring vital signs and ensuring their safety throughout the process.
- Assisted physicians with data analysis for evaluation of hemodialysis treatment effectiveness, leading to better-informed care decisions.
Certified Nursing Assistant
Shelby Ridge Rehab Select
2005.07 - 2012.11
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Patient Coordinator
Palms of Care LLC
2010.02 - 2011.01
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Streamlined communication between patients, providers, and insurance companies for a seamless healthcare experience.
Education
No Degree - Radiologic Technology
Jefferson State Community College
Birmingham, AL12.2027
Skills
- Organized and detail-oriented
- Health Education
- Referral Coordination
- Care Plan Development
- Assignment management
- Multitasking
- Problem-Solving
- Time Management
- Team Collaboration
Certification
- Community Health Worker License
- CNA - Certified Nurse Assistant
- License insurance adjuster
- CCHT - Certified Clinical Hemodialysis Technician
Timeline
Certified Hemodialysis Technician
Fresenius Medical Center
2012.12 - Current
Patient Coordinator
Palms of Care LLC
2010.02 - 2011.01
Certified Nursing Assistant
Shelby Ridge Rehab Select
2005.07 - 2012.11
No Degree - Radiologic Technology
Jefferson State Community College
- Community Health Worker License
- CNA - Certified Nurse Assistant
- License insurance adjuster
- CCHT - Certified Clinical Hemodialysis Technician
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