Terri Kirkpatrick
Sugar Land
Summary
Organized and detail-oriented Administrative Assistant with over 5 years of experience providing high-quality customer service and managing diverse office tasks. Skilled in calendar and email management, document handling, and conflict de-escalation. Strong multitasker with proven ability to prioritize tasks and support team efficiency in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Kitchen Prep
Grimaldi’s Coal Brick Oven Pizzeria
Sugar Land
10.2021 - Current
- Freshly prepare and plate a range of starters, salads, and desserts in a fast-paced kitchen.
- Prep food items, and train new hires.
- Prepare and plate diverse menu items including salads, appetizers, and desserts while maintaining high-quality standards in a fast-paced kitchen.
- Manage ingredient preparation for multiple dishes, ensuring efficiency and accuracy.
- Craft homemade cheesecakes, following detailed baking techniques and recipes.
- Coordinate kitchen operations and assist in training new staff members.
- Enforce strict food safety and sanitation protocols.
Special Needs Nanny
Dunn Family
Sugar Land
09.2017 - 07.2020
- Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
- Engaged the child in recreational and leisure activities to promote socialization and improve quality of life.
- Prepared meals and snacks to provide proper nutrition and hydration.
- Developed strong a relationship with the family, providing regular updates on progress and addressing any concerns promptly.
Management Coordinator
FirstService Residential
Pearland
07.2012 - 09.2017
- Developed and edited professional correspondence, including emails, letters, and newsletter articles, ensuring clarity, accuracy, and adherence to HOA guidelines.
- Addressed gate access problems with car tags and key fobs by cross-referencing data and troubleshooting.
- Managed detailed administrative tasks including updating and filing essential residential documents, meeting minutes, community notifications, and vendor receipts.
- Enhanced team collaboration by supporting community managers and maintaining effective departmental communication.
Education
High-school Graduate -
Abeka Academy
Sugar Land, TXSkills
- Microsoft Office Suite
- Calendar and Email Management
- Customer Care & Conflict De-escalation
- Letter Drafting and Documentation
- People Leadership and Team Coordination
- Task Prioritization and Time Management
- Phone Etiquette and Communication
- Inventory Management
- Win DSX Software
Professional Website
https://linkedin.com/in/tkirk89
Professional Highlights
11+ years of direct customer interaction in fast-paced, high-pressure, results-oriented environments with high satisfaction rate.
5+ years optimizing administrative tasks to support leadership.
5+ years direct problem solving and de-escalation experience.
Timeline
Kitchen Prep
Grimaldi’s Coal Brick Oven Pizzeria
10.2021 - Current
Special Needs Nanny
Dunn Family
09.2017 - 07.2020
Management Coordinator
FirstService Residential
07.2012 - 09.2017
High-school Graduate -
Abeka Academy