Terri L. Rawlings
Leesburg
Summary
I have over 30 years of experience in management, oversight, and supervision of efficient operations in a variety of businesses. While I enjoy working as a member of a team, I also excel at completing tasks individually. I have strong interpersonal skills and recognize the value of diversity in the workplace. As an intrinsically motivated individual, I take personal initiative to accomplish both my immediate and long-term goals.
Overview
15
15
years of professional experience
Work History
Sensior Operations Manager II
Ryder Truck
01.2013 - Current
- The Senior Manager Operations II manages the operations and personnel for approximately 601+ equivalent truck units comprised of one or more locations. May have Operations Managers, Operations Supervisors, Technicians-In-Charge, Customer Service Coordinators, Parts Responsible Persons, and Administrative Assistance to support the needs of assigned location. At this level of a complex operation, the Senior Operations Manager II must be able to accomplish results through the effective delegation of work and responsibilities and effective management of the team, thus ensuring business objectives and labor requirements are met. The Senior Operations Manager II is responsible for ensuring that the needs of the customers are being met while balancing the financial targets against the requirements of the business. This position is responsible for the management of location(s) performance against comprehensive metrics to meet and/or exceed assigned objectives. This position is also responsible for ensuring that the location is in compliance with and properly executing all key company processes, Standard Operating Procedures and Standard Repair Practices. As with all FMS Shop positions, the Senior Operations Manager II is responsible for adhering to all Ryder Maintenance Operations policies and procedures. This may also be a development position for Maintenance Manager or Manager of Quality Assurance roles.
General Manager
Taco Bell
06.2011 - 12.2012
- Hired and trained all new employees and assistant managers, scheduled employees based on varying sales volume throughout the day, created P & L statements, brought profit to the bottom line over 12% each period, and worked with other stores to help make profits.
Education
Bachelor of Science -
Road Master CDL-A
Bachelor of Business Administration - Management
Almeda University
Timeline
Sensior Operations Manager II
Ryder Truck
01.2013 - Current
General Manager
Taco Bell
06.2011 - 12.2012
Bachelor of Business Administration - Management
Almeda University
Bachelor of Science -
Road Master CDL-A