Terri Oliver-Stephens
Harper Woods,MI
Summary
Compassionate caregiver with extensive experience at Heart-to-heart Healthcare Services, specializing in special needs support. Proven ability to enhance client well-being through personalized care and effective communication. Skilled in medication management and crisis intervention, fostering trust and independence while ensuring safety and dignity for all clients.
Overview
14
14
years of professional experience
Work History
Caregiver, Special Needs
Heart-to-heart Healthcare Services
Grosse Pointe, MI
01.2012 - Current
- Provided compassionate care to individuals with special needs, ensuring comfort and safety.
- Assisted clients with daily living activities, promoting independence and personal dignity.
- Collaborated with healthcare professionals to develop personalized care plans for clients.
- Monitored client progress, documenting changes in behavior or health conditions accurately.
- Implemented therapeutic activities tailored to individual interests and needs, enhancing engagement.
- Trained new caregivers on best practices in special needs support and care delivery.
- Maintained a clean, safe environment for clients, adhering to all safety regulations and protocols.
- Advocated for client needs and preferences in communication with families and healthcare teams.
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Administered pain management protocols to enhance patient comfort and quality of life.
Education
Medical Transcriptionist
Cambridge Business School
Detroit, MI01.1985
High School Diploma -
Southeastern High School
Detroit, MI01.1983
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Multitasking and organization
- Personal hygiene assistance
- Daily living assistance
- Patient care
- Basic housekeeping
- Meal preparation
- Relationship building
- Compassionate care
- Flexible schedule
- Verbal and written communication skills
- First aid and safety
- Flexible schedule and availability
- Patient companionship
- Dementia care
- Compassionate communication
- Medication and appointment reminders
- Alzheimer's care
- Direct patient care
- Medication management
- Documentation
- COVID-19 safety policies
- Mobility assistance
- HIPAA compliance
- Special needs care
- Heavy lifting
- Medication administration
- End-of-life care
- Patient assessments
- PPE usage
Timeline
Caregiver, Special Needs
Heart-to-heart Healthcare Services
01.2012 - Current
Medical Transcriptionist
Cambridge Business School
High School Diploma -
Southeastern High School