Terri Randolph
Springfield,OH
Summary
I am authentic & energetic and I desire to uplift those around me. I am proficient in crisis management and community engagement. I've demonstrated leadership in fostering inclusive environments across diverse cultural settings. This is enforced by the role I reside in currently as an Area Coordinator. Multiple instances of crisis management with on-call rotation experience have strengthened my skills in mental health response and varying student culture. Proficiency in Maxient, StarRez, Ellucian, eRez, and Microsoft 365.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Area Coordinator
Wittenberg University
Springfield, OH
07.2025 - Current
- Developed and implemented effective communication strategies for diverse student populations and LLCs.
- Collaborated with Resident Assistants with programs that align with their goals to promote leadership.
- Managed conduct cases with students regarding residence hall policies.
- Mentored 20+ students in organization, communication, and conflict management
Residence Hall Assistant
Youngstown State University
Youngstown, OH
08.2022 - 05.2025
- 3+ years of on-call rotation and crisis management.
- Overseeing the adjustment of students to campus life while providing essential information regarding housing options.
- Certified as a mandated reporter and assisted with mental health concerns
Intern
Miami University
Oxford, OH
06.2024 - 07.2024
- Built connections with companies including CINTAS, the Bengals, US Bank, and local small businesses.
- Demonstrated leadership and teamwork while collaborating with fellow counselors.
- Completed introductory courses in cybersecurity and accounting.
Education
Bachelor of Arts - Interpersonal Communication, Psychology
Youngstown State University
Youngstown, OH08.2025
Skills
- Community engagement
- Leadership and student support
- Administrative and organizational skills
- Crisis Management
- Task delegation
Certification
- Blended Adult MHFA
- CITI Training - Social & Behavioral Research
Timeline
Area Coordinator
Wittenberg University
07.2025 - Current
Intern
Miami University
06.2024 - 07.2024
Residence Hall Assistant
Youngstown State University
08.2022 - 05.2025
Bachelor of Arts - Interpersonal Communication, Psychology
Youngstown State University