Terri Ray
JOHNSTOWN,Ohio
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Clinical Supervisor
Zanesville Treatment Services
02.2025 - Current
- Supervise clinical staff, ensuring adherence to treatment protocols and regulatory standards.
- Implement patient-centered care strategies, enhancing service delivery and treatment outcomes.
- Conduct regular performance evaluations, providing constructive feedback to optimize team efficiency.
- Develop training programs for new hires, fostering professional growth and skill acquisition.
- Respond to crises with calm and professional approach to optimize support.
- Developed a comprehensive clinical training program for new hires to ensure consistent quality of care.
- Optimized scheduling processes that promoted efficient use of time in order to maximize clinician availability for direct patient contact.
- Improve patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Conduct thorough assessments of clients'' needs to develop tailored treatment plans aimed at addressing specific challenges.
Clinical Supervisor
Land of Goshen Treatment Center -New Hope Creation
09.2023 - 06.2024
- Provide individual and group supervision to clinicians to ensure quality therapeutic services and service hour requirements
- Assignments Review caseload with supervisee's every week to assign and maintain a full caseload
- Review electronic case records and documentation for completeness, consistency, and quality of SUD services provided including the application of proper techniques and appropriateness of therapeutic modalities
- Proactively evaluate individual and overall team performance on a regular and ongoing basis; use collected data and information to make needed improvements, including adjustments as required, to Therapists' caseload and work assignments to maximize quality of care and staff productivity
- Effectively communicates program, administrative, and clinical expectations and policies/procedures to supervisee's, ensures compliance with state and federal mandates
- Conduct comprehensive intakes/assessments to include a psychosocial diagnostic assessment, addressing numerous life domains utilizing interviews, collateral contacts, available clinical records, observations, and verified screening tools that support best practices
- Participates and provide input on service and program improvements during Leadership Meetings
- Assessed patients, determined needs, and managed care.
Executive Director
Morgan Behavioral Health Choices
10.2021 - 06.2023
- Provide general management of agency's day to day operation
- Hire, maintain, and supervise appropriate staff to carry out agency programs
- Oversee development of agency policies and procedures for submission to and approval by the Board of Directors
- Manage agency facility and programs to meet all required standards related to agency certification
- Responsible for the maintenance of positive community relations
- Administer Comprehensive Alcohol and Other Drug Assessments
- Provide Outpatient Treatment Services (Including Care Coordination, Case Management, random urinalysis screening)
- Development of individual treatment plans with clients
- Collaborating with the Criminal Justice System, Child Protective Services, Other Treatment Providers, as well as other Public Bodies
- Investigate and procures necessary revenue to maintain programs
- Provide Clinical Supervision to Staff
Clinical Services Coordinator
Morgan Behavioral Health Choices
02.2008 - 09.2021
- Administer Comprehensive Alcohol and Other Drug Assessments
- Provide Outpatient Treatment Services, including Case Management, random urinalysis screening
- Development of individualized treatment plans with clients
- Collaborating (Care Coordination) with the Criminal Justice System, Child Protective Services, Other Treatment Providers, as well as Other Public Bodies
- Participate in ongoing training programs to increase skills in clinical programs
- Participate in quality assurance activities at the agency
- Maintain a good relationship with referral sources, providing them with timely updates
Education
Master of Science - Human Services
Walden University Online
Minneapolis, MN12-2026
Bachelor's Degree - Batchelor's Of Specialized Studies With a Concentration in Social Services
Ohio University
Zanesville, Ohio06-2013
Associate Degree - Associates of Applied Science, Social Services
Washington State Community College
Marietta, Ohio06-2007
High School or Equivalent (GED, TASC, HiSet) - General Courses
Morgan High School
McConnelsville, Ohio06-1991
Skills
- Individual Therapy, Team Supervisor, Reporting Requirements, Records Management, Staff Development, Therapeutic Intervention, Case Management, Clinical Skills, Improving Clinical Quality Outcomes, Critical Thinking, Documentation Requirements, Substance Abuse Treatment, Decision-Making, Behavioral Health Knowledge, Employee Performance Evaluations, Professionalism, Staff Supervision Employee Recruitment and Hiring, Operational Records Maintenance, Self Motivation, Compliance With Regulatory Guidelines, Communication Skills
Timeline
Clinical Supervisor
Zanesville Treatment Services
02.2025 - Current
Clinical Supervisor
Land of Goshen Treatment Center -New Hope Creation
09.2023 - 06.2024
Executive Director
Morgan Behavioral Health Choices
10.2021 - 06.2023
Clinical Services Coordinator
Morgan Behavioral Health Choices
02.2008 - 09.2021
High School or Equivalent (GED, TASC, HiSet) - General Courses
Morgan High School
Associate Degree - Associates of Applied Science, Social Services
Washington State Community College
Bachelor's Degree - Batchelor's Of Specialized Studies With a Concentration in Social Services
Ohio University
Master of Science - Human Services
Walden University Online