Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terri Rotzoll

Albuquerque,NM

Summary

A highly-motivated professional with a wide scope of years of experience in healthcare, from starting out as a Medical Assistant, to delivering healthcare solutions to clients and employers in an effort to improve patient care, productivity, and profitability. I have a keen sense of how healthcare delivery systems impact patients, providers, and employees. I am solution orientated, adept at handling change, detail-oriented and industrious with exceptional time management skills.

As a meticulous professional experienced in performing general laboratory techniques with methodical approach to handling specimens and conducting tests along with my strong work ethic, adaptability, and exceptional interpersonal skills, I am prepared to offer many years' experience in the field to a new position.

Overview

20
20
years of professional experience

Work History

Medical Laboratory Technician

Platte County Memorial Hospital
Wheatland, WY
06.2023 - 04.2024

Blood Bank

  • immediate spin type/screen and cross match
  • assign/dispense blood products to include packed cells, platelets and FFP
  • daily day of use quality control
  • maintenance of reagent logs

Blood Gas

  • daily maintenance
  • load reagents as needed
  • run patient arterial and venous blood gas samples
  • timely notify providers of/appropriately document critical results

Coag

  • daily set up of quality control material
  • routine interval review/approval of quality control runs
  • reconstitution of reagents
  • run patient samples
  • timely notify providers of/appropriately document critical results

Chemitstry

  • daily quality control
  • daily maintenance/weekly maintenance followed by calibrations and quality control as needed
  • review/approve quality control
  • load/unload reagents
  • run patient samples
  • timely notify providers of/appropriately document critical results

Hematology

  • daily maintenance
  • run quality control
  • load reagents as needed
  • review/manual differential as needed (send to Pathology as needed)
  • body fluid counts via hemocytometer
  • run patient samples
  • timely notify providers of/appropriately document critical results

Microbilogy

  • run COVID/Flu, RSV and Strep via PCR
  • load/result blood cultures
  • set up plates for urine, wound, stool, body fluid and blood cultures
  • gram stains
  • wet mounts
  • daily maintenance log
  • timely notify providers of/appropriately document critical results (positive blood cultures, gram stains)

Serology

  • occult blood
  • mono spot
  • urine hCG
  • HIV (rapid)
  • BHB (beta ketone)
  • timely notify providers of/appropriately document critical (positive) results

Urinalysis

  • weekly maintenance /quality control
  • run patient samples
  • microscopic review/report of spun samples

Miscellaneous

  • work closely with the ER staff as patients arrive to ensure quick turnaround time on labs
  • report to codes and draw blood as ordered by provider
  • phlebotomy (morning run on the weekends and I am called for hardsticks when I'm on shift)
  • phlebotomy draws for outpatient labs
  • STAT phlebotomy draws for floor and ER labs as needed
  • answer phones / fax patient results to providers as requested

Technical Laboratory Lead

Presbyterian Health Services
Albuquerque, New Mexico
12.2021 - 06.2023
  • Medical Laboratory generalist
  • Perform moderate complexity laboratory tests with minimal supervision
  • Perform QC and maintenance on multiple instruments
  • Perform troubleshooting procedures to identify problems and appropriate solutions
  • Perform all duties with attention to detail in a clean work area
  • Order weekly supplies and receive invoices for purchasing department
  • Maintain appropriate inventory, adjusting for shifts in volume
  • Effectively communicated with providers, clients and patients using honed interpersonal skills to improve relationships and rapport.

Medical Laboratory Technician

TriCore Reference Laboratories
Albuquerque, New Mexico
07.2008 - 01.2020
  • Point of Care Technologist
  • Supervisor Patient Care Center
  • Outreach Support Specialist
  • Account Executive
  • Enhanced Point of Care and UNMH offsite clinic relationships serving as a liaison with effective communication, training and monthly site visits
  • Validated the DCA HgbA1c Advantage system and multiple instruments for use in offsite clinics
  • Wrote the procedure, training material, online PowerPoint and quiz for the DCA HgbA1c Advantage instrument
  • Trained all UNMH clinic staff using the DCA HgbA1c Advantage
  • Developed a lab result sheet with the required normal reference ranges as per CLIA regulations for use in the offsite clinics
  • Trained new hospital employees, RN interns and medical residents on the use of Point of Care testing and instruments
  • Prepared and presented a PowerPoint presentation of Point of Care testing to the Medical Laboratory Science class at UNM and the Medical Laboratory Technologist class at CNM
  • Developed training material and trained hospital/clinic unit-based educators on Point of Care testing with documentation in Learning Central
  • Assisted in the set up and preparation of skills fairs for offsite clinics
  • Operated and performed routine/periodic maintenance and validation on Point of Care instruments
  • Reviewed all QC/QA paper logs for forty offsite clinics.

Medical Laboratory Technician

Ardent (SED) Core Laboratory
Albuquerque, New Mexico
12.2007 - 07.2008
  • Medical Laboratory Technologist generalist
  • Performed moderate/high complexity laboratory tests with minimal supervision
  • Performed QC and maintenance on Olympus Chemistry analyzers
  • Performed troubleshooting procedures to identify problems and appropriate solutions
  • Performed all duties with attention to detail in a clean work area.

Technical Laboratory Assistant Lead

Ardent (SED) at Women’s Hospital
Albuquerque, New Mexico
09.2004 - 12.2007
  • Lead Technical Laboratory Assistant
  • Training of new hires
  • Preparation of all staff for high volume morning draws
  • Inpatient and ED phlebotomy
  • ABG collection
  • Specimen receiving and processing
  • QC and maintenance on the clinitek and ESR instruments
  • Performed all moderate complex rapid tests ie
  • Rapid strep, and qualitative HCG
  • Manual slide preparation
  • 24-hour temperature check on refrigerators, freezers and incubators
  • DI water checks
  • Check and resolve the pending list for shift
  • Answered phones and aided nursing stations with ordering questions
  • Support for techs as needed.

Medical Laboratory Technologist

TriCore Reference Laboratories
Albuquerque, New Mexico
  • Performed moderate/high complexity laboratory tests with minimal supervision
  • Performed QC and maintenance on multiple instruments
  • Performed troubleshooting procedures to identify problems and appropriate solutions
  • Performed all duties with attention to detail in a clean work area.

Education

Associate of Science - PreHealth Science

Central New Mexico Community College
Albuquerque, NM
05-2020

Associates of Medical Laboratory Technologies -

Central New Mexico Community College
12.2007

Skills

  • Relationship building and management
  • Mentoring and coaching
  • Customer relations/service/rapport
  • Written and verbal communication
  • Database management
  • Account management
  • New business opportunities
  • Laboratory safety protocols
  • Laboratory Information Systems
  • Data Interpretation
  • Critical Thinking
  • Phlebotomy
  • Inventory Control
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Interpersonal Skills
  • Patient Relations
  • Self Motivation
  • Analytical Thinking
  • Staff Training

Timeline

Medical Laboratory Technician

Platte County Memorial Hospital
06.2023 - 04.2024

Technical Laboratory Lead

Presbyterian Health Services
12.2021 - 06.2023

Medical Laboratory Technician

TriCore Reference Laboratories
07.2008 - 01.2020

Medical Laboratory Technician

Ardent (SED) Core Laboratory
12.2007 - 07.2008

Technical Laboratory Assistant Lead

Ardent (SED) at Women’s Hospital
09.2004 - 12.2007

Medical Laboratory Technologist

TriCore Reference Laboratories

Associate of Science - PreHealth Science

Central New Mexico Community College

Associates of Medical Laboratory Technologies -

Central New Mexico Community College
Terri Rotzoll