Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Terri Smith

Battle Ground,WA

Summary

Legal professional with extensive experience as a Legal Assistant at Landerholm, P.S. and prior law firms. Proven track record in enhancing client communication and managing case files efficiently. Skilled in Microsoft Office and adept at relationship building, ensuring high client satisfaction and streamlined operations. Recognized for exceptional organizational efficiency, maintaining confidentiality and excellent attorney and staff relationships.

Overview

17
17
years of professional experience

Work History

Legal Assistant

Landerholm, P. S.
11.2015 - Current
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
  • Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.

Office Manager

Cornerstone Christian School
02.2012 - 07.2015
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Helped students and parents with day to day questions and maintained excellent relationships with staff, students and parents, some as lasting friendships.

Legal Transcriptionist

DSI - Deposition Services, Inc.
10.2008 - 04.2011


  • Maintained client confidentiality by adhering to legal and ethical guidelines in handling sensitive information and worked under constant deadlines with varying hours.
  • Reduced turnaround time for transcript delivery by implementing effective time management strategies and staying organized under pressure.
  • Uploaded and downloaded all documents through secure FTP server.

Education

Bachelor of Arts - Political Science And Government

WSU
Pullman, WA
05-1990

Skills

  • Scheduling/Planning
  • Microsoft office, Word, 3E, Prolaw, Outlook, Adobe
  • File organization
  • Calendar management
  • Client communication (Excellent yearly reviews from attorneys re: client relationships
  • Notary public
  • Proofreading/Editing
  • Prioritizing Tasks and Emails
  • Exceptional telephone etiquette
  • Organizational efficiency
  • Document editing
  • Legal terminology
  • Relationship building

Interests

Family! Married for 30 years to my best friend and have two sons in their mid-20's that are amazing young men!

Running (have been a runner for most of my life and continue to love running and entering races)

Camping, hiking and backpacking with my husband

Climbing and running with my best friend since Kindergarden

Cooking - clean eating and interested in nutrition


Timeline

Legal Assistant

Landerholm, P. S.
11.2015 - Current

Office Manager

Cornerstone Christian School
02.2012 - 07.2015

Legal Transcriptionist

DSI - Deposition Services, Inc.
10.2008 - 04.2011

Bachelor of Arts - Political Science And Government

WSU

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Terri Smith