Clyde Mckinney
Chicago,IL
Summary
Professional communicator with expertise in managing high volumes of calls and ensuring customer satisfaction. Recognized for strong team collaboration and adaptability to changing priorities. Effective in interpersonal communication and problem-solving, consistently meeting team targets.
Overview
10
10
years of professional experience
Work History
Caller
Winsby Inc.
03.2019 - 05.2023
- Efficiently tracked all call-related information within CRM systems, ensuring accurate data entry for future reference and analysis purposes.
- Improved customer satisfaction by efficiently addressing and resolving inquiries during calls.
- Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
- Handled high-pressure situations calmly and professionally, consistently maintaining composure when faced with challenging scenarios or demanding callers.
Foreman/Driver
CoffeyBros Moving
04.2021 - 01.2023
- Sustained skills to lead a crew in order to move a variety of items for businesses, contractors, and individuals
- Maintain and assist in closing contracts with a professional attitude
- Direct ideas for substantial amounts of time
- Operate air brake trucks to transport a multitude of things
- Assemble bed frames, desks, tables, exercise equipment, and various other items
- Pack and organize households and office sites
- Lift and carry 50+ pounds
Load Builder/O.P.D.
Menards
07.2019 - 04.2021
- Accurate knowledge of inventory to effectively construct loads of building materials for agreed contracts verifying tickets and invoices
- Assist customers and coworkers loading special, stocked and/or purchased orders
- Pulling and preparing online orders for purchased pickups and/or delivery
- Transports materials per customer or management request to designated area using hand truck, electric dolly, forklift or other devices
Associate
Jewel
10.2013 - 06.2015
- Issued receipts, refunds, credits due to customers
- Counted money in cash drawers at beginning of shifts ensuring amounts were correct and there was adequate change
- Greeted customers entering and exiting establishment
- Maintained orderly checkout area
- Identified prices of goods, services, tabulated bills using calculators, cash registers, or optical price scanners
Education
DIPLOMA -
GEORGE WESTINGHOUSE COLLEGE PREPARATORY HIGH SCHOOL
06.2014
Skills
- Proficient in Microsoft Office
- Inventory management
- Logistics management
- Skilled machine operator
- Client relations
- Accurate data entry
Timeline
Foreman/Driver
CoffeyBros Moving
04.2021 - 01.2023
Load Builder/O.P.D.
Menards
07.2019 - 04.2021
Caller
Winsby Inc.
03.2019 - 05.2023
Associate
Jewel
10.2013 - 06.2015
DIPLOMA -
GEORGE WESTINGHOUSE COLLEGE PREPARATORY HIGH SCHOOL
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