Rebecca Triviso
Hemet,CA
Summary
Tenacious Caller with proven history of success in connecting with potential customers and making sales. Expert in both cold and warm calling to promote products, set appointments and complete deals. Maintains excellent call control and consistently persuades customers to make favorable decisions.
Meticulous Warehouse Worker with strong focus on quality and performance. Comfortable working in cold storage and extreme warehouse environments. Knowledgeable about commonly-used practices and procedures within warehouse industry.
Overview
3
3
years of professional experience
Work History
Caller
Fast Cash Offer
Temecula
06.2024 - Current
- Engaged potential customers using mix of prepared statements and sales expertise.
- Generated leads with successful prospect cold calling and skilled use of persuasive communication skills.
- Followed up on sales leads through outbound calling.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Unit Id
Ross Warehouse
Perris
04.2022 - 03.2024
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Identified discrepancies between physical count and computer data.
- Operated scanners, computers, and other equipment to track orders.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Verified accuracy of incoming shipments against purchase orders.
- Used pallet jacks to move items to and from warehouse locations.
Warehouse Trainer
DMSI Staffing Agency
Perris
06.2021 - 04.2022
- Provided guidance and support to employees throughout their learning process.
- Designed and delivered comprehensive instruction materials for new hires in warehouse operations.
- Collaborated with supervisors to assess current skill levels among all warehouse personnel.
- Reviewed company policies and procedures periodically in order to keep up with changes in industry standards.
- Conducted assessments of employee performance to identify areas needing improvement.
- Assisted in the development of job aids, presentations, videos, and other instructional materials used during training sessions.
- Generated reports detailing the results of each training session.
Education
High School Diploma -
Paloma Valley High School
Menifee, CA06-2009
Skills
- Goal-Oriented
- Script Memorization
- Persuasive Speaking
- CRM software proficiency
- Interpersonal Skills
- Customer communications
- Resolving issues
- Problem-solving skills
- Script Reading
- Time Management
- Customer Service
- Attention to Detail
- Active Listening
- Outbound Calling
- Data Entry
- Multi-Line Telephone Systems
- Warehouse Operations
- Operations Support
- Warehouse Organization
- Microsoft Excel
- Warehouse Safety
- Heavy Lifting
- Schedule Coordination
- Training and mentoring
- Talent Development
- Workflow Management
- Report Preparation
- Cash Handling
- Deadline-oriented
- MS Office
- Focused on customer satisfaction
- New Hire Training
- Superior computer skills
- Training and coaching
Timeline
Caller
Fast Cash Offer
06.2024 - Current
Unit Id
Ross Warehouse
04.2022 - 03.2024
Warehouse Trainer
DMSI Staffing Agency
06.2021 - 04.2022
High School Diploma -
Paloma Valley High School
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