Summary
Overview
Work History
Education
Skills
Timeline
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TERRI WILSON

Columbia,SC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

DFA

Johnson Food Service
10.2008 - 12.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cashier

Walmart
10.2016 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

DFA SUPERVISOR

Johnson Food Service
11.2014 - 11.2017
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Customer Service

Blue Cross Blue Shield
09.2007 - 05.2008
  • Provided exceptional customer service to obtain new clients through referrals.
  • Enhanced customer loyalty through exceptional customer service and personalized recommendations.
  • Established long-term customer relationships by providing exceptional customer service.
  • Provided exceptional customer service by proactively anticipating clients'' needs.

Customer Service/Account Reconciler/Balancer

Wachovia Bank
08.1985 - 02.2007
  • Coordinated with other departments to gather necessary information for accurate reconciliations.
  • Improved productivity by automating manual processes in the reconciliation workflow.
  • Worked closely with management to analyze data trends and make informed decisions regarding account maintenance strategies.
  • Trained junior staff members on reconciliation best practices to boost overall team effectiveness.

Education

Bachelor of Science - Business

Claflin College
Orangeburg, SC
05.1983

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving

Timeline

Cashier

Walmart
10.2016 - 12.2018

DFA SUPERVISOR

Johnson Food Service
11.2014 - 11.2017

DFA

Johnson Food Service
10.2008 - 12.2019

Customer Service

Blue Cross Blue Shield
09.2007 - 05.2008

Customer Service/Account Reconciler/Balancer

Wachovia Bank
08.1985 - 02.2007

Bachelor of Science - Business

Claflin College

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TERRI WILSON