Summary
Overview
Work History
Education
Timeline
Generic

Terrianne Slater

Myrtle Beach,SC

Summary

Experienced Site Coordinator/Office manager with over 30 years of experience in Customer Service. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

35
35
years of professional experience

Work History

Team Lead

Tractor Supply
Myrtle Beach, SC
11.2021 - Current
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Phlebotomist/Site Coordinator

LabCorp
Conway, SC
06.2010 - 11.2021
  • Customer Service/Patient Care
  • Venipuncture
  • Order Supplies/Stocking
  • Compliance /Hipaa/Personal Protective Equipment Trained

Office Manager

Greenscapes Lawn Management
Rockaway, NJ
09.2002 - 06.2010
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed standard operating procedures for all administrative employees.
  • Payroll

Office Manager

TruGreen Lawn Care
Randolph Township, NJ
09.1987 - 06.2002
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Managed Employees Schedules/Staffing
  • Maintained computer and physical filing systems.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Developed standard operating procedures for all administrative employees.
  • Oversaw quality control and productivity rates to increase revenue and production times.

Education

Certification - Phlebotomy

County College of Morris
Randolph Township, NJ
06.2009

Timeline

Team Lead

Tractor Supply
11.2021 - Current

Phlebotomist/Site Coordinator

LabCorp
06.2010 - 11.2021

Office Manager

Greenscapes Lawn Management
09.2002 - 06.2010

Office Manager

TruGreen Lawn Care
09.1987 - 06.2002

Certification - Phlebotomy

County College of Morris
Terrianne Slater