Terrica Brown
Kingwood,TX
Summary
Detail-oriented and self-disciplined professional bringing years of experience in office administration, including data management, teaching, as well as medical office experience. Looking to obtain a role that not only utilizes but also expands my current skill set. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized Scheduling Representative known for high productivity and efficient task completion. Specialized in time management, conflict resolution, and customer service, ensuring smooth operational flow. Excel in communication, adaptability, and problem-solving skills to manage schedules effectively and meet client needs with precision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IAT Gear Up Teacher
Cleveland ISD
Cleveland, TX
09.2024 - Current
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Utilized technology-based learning tools to enhance classroom instruction.
Call Center Representative
WFH
, TX
08.2022 - 07.2024
- Followed up with patients regarding upcoming appointments.
- Maintained updated records of all scheduled appointments.
- Provided reminder calls to clients prior to scheduled visits.
- Assisted organizational efforts by filing, entering data and answering phones.
ISS Teacher
Humble ISD
Humble, TX
08.2020 - 05.2022
- Assisted students with disciplinary issues transition from ISS back into the regular classroom through structure and proper guidance
Special Ed Teacher's Assistant
Summerwood Elementary
Humble, TX
08.2015 - 05.2019
- Supported student learning through personalized assistance
- Used behavior modeling and specialized techniques to reinforce social skills
Education
Medical Assistant -
Everest Institute
01.2011
HS Diploma -
Cleveland High School
05.2006
Associate of Science - Elementary Education
Grand Canyon University
Phoenix, AZSkills
- CPT/ICD Coding
- Data Entry
- Microsoft Office
- Teacher Education
- Classroom Instruction
- Medical Assistant
- Phlebotomy
- Lesson planning
- Classroom management
- Data analysis
- Organizational skills
- Time management
Certification
- Medical Assistant
- Teacher's Assistant
- CPR Certification
- OSHA and HIPAA Training Certification
- Phlebotomy
- Special Ed. Teaching Assistant
References
Multiple references available upon request.
Education and Training
true,other
Timeline
IAT Gear Up Teacher
Cleveland ISD
09.2024 - Current
Call Center Representative
WFH
08.2022 - 07.2024
ISS Teacher
Humble ISD
08.2020 - 05.2022
Special Ed Teacher's Assistant
Summerwood Elementary
08.2015 - 05.2019
Medical Assistant -
Everest Institute
HS Diploma -
Cleveland High School
Associate of Science - Elementary Education
Grand Canyon University
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