Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

TERRICA SMALLWOOD

MOBILE,AL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated product and service expertise, including competitive offerings, pricing and market positioning.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Lead

Airbus
02.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Trained new team members by relaying information on company procedures and safety requirements.

Lead Instructor

The Learning Tree
11.2017 - 05.2019
  • Evaluated student demographics to make effective choices in class and activity development.
  • Reviewed class and student records to identify improvement opportunities.
  • Motivated junior teachers to provide exceptional learning environments.
  • Maintained master records of [Area], [Area] and [Area].
  • Created culture focused on teaching whole student and developing individual potential.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Created and developed lesson plans to meet students' academic needs.

Industrial Cleaner

Austal USA
11.2012 - 04.2015
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.

Education

High School Diploma -

Wp Davidson High School
Mobile, AL
05.2005

Skills

  • Managing Employee Relations
  • Copywriting
  • Media Relations
  • Risk and Mitigation Analysis
  • Team Leadership
  • Quality Control

Accomplishments

    Future Leadership Module

Certification

Future Leadership module

Timeline

Team Lead

Airbus
02.2021 - Current

Lead Instructor

The Learning Tree
11.2017 - 05.2019

Industrial Cleaner

Austal USA
11.2012 - 04.2015

High School Diploma -

Wp Davidson High School

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TERRICA SMALLWOOD