Terrica West
Memphis,TN
Summary
Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant II
Methodist North Hospital
Memphis, TN
03.2021 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Maintained best-in-class standards for individualized care in 40-bed unit by continuously checking in with patients and families and quickly providing care
Patient Care Assistant
Regional One Health Medical Center
Memphis, TN
05.2020 - 06.2021
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Caregiver
Turning Point Home Health
Memphis, TN
02.2019 - 06.2021
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
Patient Care Assistant
St. Jude Children Research Hospital
Memphis, TN
12.2017 - 12.2019
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Assembled admissions pages and added new pages to patients' charts.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
Facility Attendant
St. Jude Children Research Hospital
Memphis, TN
12.2012 - 12.2017
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Assisted with logistical requirements for events and meetings.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
Husbandry Technician
St. Jude Children Research Hospital
Memphis, TN
06.2014 - 06.2017
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Answered owner animal health questions and advised on best care practices.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Kept records of animal health, medical treatment and injections and growth progress.
- Fed, groomed and watered 300+ small animals day to day
Shipping Material Handler
FedEx Hub
Memphis, TN
12.2008 - 12.2012
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Performed cycle counts and inventory control to accurately track product levels.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Verified and noted count and condition of cargo received.
- Handled day-to-day shipping and receiving overseeing more than 4,000+ packages per day
Education
Associate of Science - Health Information Technology
National College of Business And Technology
Memphis, TN05.2011
High School Diploma -
Northside High School
Memphis, TN05.2002
Skills
- Nutrition and Diet
- Fluid Measurement
- Emotional and Social Support
- Observation Documentation
- Vital Signs Collection
- Electronic Recordkeeping
- EMR Systems
- Critical Thinking
- Basic Life Support
- Medical Terminology Knowledge
- Medical Record Charting Software
- Microsoft Outlook
- Microsoft Excel
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant II
Methodist North Hospital
03.2021 - Current
Patient Care Assistant
Regional One Health Medical Center
05.2020 - 06.2021
Caregiver
Turning Point Home Health
02.2019 - 06.2021
Patient Care Assistant
St. Jude Children Research Hospital
12.2017 - 12.2019
Husbandry Technician
St. Jude Children Research Hospital
06.2014 - 06.2017
Facility Attendant
St. Jude Children Research Hospital
12.2012 - 12.2017
Shipping Material Handler
FedEx Hub
12.2008 - 12.2012
Associate of Science - Health Information Technology
National College of Business And Technology
High School Diploma -
Northside High School
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