Terrie Daniel
Broken Bow,OK
Summary
Professionally prepared for clerical task and office management. Ability to handle office communications and document handling, ensuring efficient workflow. Excels in telephone support and greeting arriving visitors.
Diligent CNA Home Health Care with background in providing compassionate patient care and assistance with daily activities. Successfully supported medical teams in delivering high-quality healthcare services. Demonstrated exceptional communication and patient management skills, ensuring comfort and well-being.
Designs and arranges floral displays, bouquets and arrangements aligned with holiday trends and customer requests. Knowledgeable about balloons, candy and gift baskets, as well as live plants.
Overview
8
8
years of professional experience
Work History
Nutrition Service Worker/Crew Kitchen Staff Member
Choctaw Nation Community Center
11.2024 - Current
- Maintained a positive work atmosphere by fostering teamwork among colleagues and demonstrating strong communication skills.
- Enhanced Senior memebers satisfaction by providing well-balanced meal options, adhering to dietary restrictions and preferences.
- Operated various kitchen equipment safely while adhering to established protocols for usage and maintenance.
- Improved efficiency in the kitchen by assisting with food preparation tasks such as chopping vegetables, portioning ingredients, and assembling plates.
- Contributed to a clean and safe food service environment by following strict sanitation guidelines.
- Delivered exceptional customer service during meal times, addressing members concerns and requests promptly.
Clerical Assistant
Choctaw Nation Community Center
08.2024 - 09.2024
- Managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Composed sensitive, confidential reports and documentation.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
Guest Greeter
Choctaw Nation Healthcare Ctr
04.2024 - 07.2024
- Maintained a welcoming atmosphere for all visitors, ensuring a positive first impression upon entering the clinic.
- Improved visitors satisfaction by providing friendly and helpful interactions with each visitor.
- Enhanced visitors satisfaction by greeting guests warmly and directing them to the appropriate department.
- Answered customer questions and pointed individuals in right directions.
- Assisted patrons with wheelchairs if needed, and help getting to the appropriate location.
Florist
Wright Ideas Flower Shop
06.2018 - 02.2024
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Maintained fresh inventory through proper rotation, storage, and display methods.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
CNA/Home Health CNA/Private Caregiver
Country Style Health Care
02.2017 - 03.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
GED -
Idabel High School/GED
Idabel, OK05-2005
Skills
- Maintaining records
- Copying documents
- Confidentiality handling
- Office management software
- Communication
- Filing systems
- Fax operations
- Phone reception
- Office equipment
- Multi-line phone proficiency
- Professional and mature
- Multitasking
Timeline
Nutrition Service Worker/Crew Kitchen Staff Member
Choctaw Nation Community Center
11.2024 - Current
Clerical Assistant
Choctaw Nation Community Center
08.2024 - 09.2024
Guest Greeter
Choctaw Nation Healthcare Ctr
04.2024 - 07.2024
Florist
Wright Ideas Flower Shop
06.2018 - 02.2024
CNA/Home Health CNA/Private Caregiver
Country Style Health Care
02.2017 - 03.2021
GED -
Idabel High School/GED
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