Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Terrie Henderson

Saint George ,UT

Summary

Dynamic Human Resources professional with extensive experience at Crimson Heights, excelling in employee onboarding and relations. Proven ability to streamline administrative processes and enhance staff training programs, fostering a culture of engagement and compliance. Skilled in Microsoft Office and effective communication, driving operational efficiency and employee satisfaction.

Work History

Human Resources Assistant

Crimson Heights
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Coordinated employee training programs to promote professional development and skill enhancement.
  • Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.

Medical Office Manager

Pure Infusions
  • Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
  • Managed daily administrative tasks to ensure smooth operations within the medical office environment.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
  • Implemented new processes for managing patient flow, minimizing wait times while maintaining high-quality care standards throughout the practice.

Residential Manager

Danville Services
  • Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
  • Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
  • Evaluated employee performance regularly, identifying areas for improvement and developing targeted action plans accordingly.
  • Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
  • Implemented individualized care plans for each resident, resulting in improved overall well-being and personal growth.
  • Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Medical Office Administration

MedCerts

Skills

  • Administrative skills
  • Office administration
  • Payroll processing
  • Maintaining files
  • Microsoft office and docusign
  • Scheduling
  • Employee relations
  • Human resources administration
  • Human resources support
  • Onboarding coordination
  • Employee onboarding
  • Staff education and training
  • HR policies
  • New hire orientation
  • Administrative support
  • Effective planning
  • Communication management
  • HR policies compliance
  • Assessing performance
  • Technical support
  • Business administration
  • Report generation
  • Employee engagement
  • Microsoft office
  • Data entry
  • Office organization

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result by completing Task with accuracy and efficiency.

Timeline

Human Resources Assistant

Crimson Heights

Medical Office Manager

Pure Infusions

Residential Manager

Danville Services

High School Diploma -

Penn Foster Career School

Medical Office Administration

MedCerts

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Terrie Henderson