Terrie Taylor
Caddo Mills,TX
Summary
Dynamic professional with a proven track record at Lice Clinics of America, excelling in customer service and critical thinking. Successfully trained technicians, enhancing treatment efficiency and patient satisfaction. Adept at data entry and process improvement, fostering collaboration to streamline operations and elevate service delivery.
Overview
21
21
years of professional experience
Work History
Manager/Technician
Lice Clinics of America
03.2017 - 07.2023
- Supervised daily operations, ensuring compliance with safety standards and clinic protocols.
- Trained and mentored junior technicians on lice treatment procedures and equipment usage.
- Developed and implemented process improvements to enhance treatment efficiency and patient satisfaction.
- Managed inventory control, ensuring availability of necessary supplies for optimal clinic function.
Warehouse Worker
Blount Foods
10.2016 - 03.2017
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
- Organized and maintained stock levels to ensure accurate order fulfillment.
- Conducted regular inventory audits to verify accuracy of stock records.
- Collaborated with team members to streamline shipping and receiving processes.
Customer Service Representative
McKesson Health
02.2002 - 03.2016
- Provided exceptional customer support, addressing inquiries and resolving issues efficiently.
- Facilitated communication between customers and internal teams to enhance service delivery.
- Trained new representatives on company policies, procedures, and customer interaction techniques.
- Developed process documentation to improve onboarding and training efficiency for staff.
Education
High School Diploma -
Downey High School
Downey, CA06-1986
Skills
- Customer service
- Critical thinking
- Data entry
- Customer relations
Timeline
Manager/Technician
Lice Clinics of America
03.2017 - 07.2023
Warehouse Worker
Blount Foods
10.2016 - 03.2017
Customer Service Representative
McKesson Health
02.2002 - 03.2016
High School Diploma -
Downey High School
Similar Profiles
Amanda FuhrmannAmanda Fuhrmann
Lead Lice Technician at Lice Clinics Of AmericaLead Lice Technician at Lice Clinics Of America
Jamie HuntsingerJamie Huntsinger
Technician at Lice Clinics of AmericaTechnician at Lice Clinics of America
Georgina RamosGeorgina Ramos
Lice Technician at Lice Clinic Of AmericaLice Technician at Lice Clinic Of America
Jessica KeeJessica Kee
Cafeteria Assistant Manager at Community ISDCafeteria Assistant Manager at Community ISD
Collin EvensonCollin Evenson
Car Detailing assistant/Other Freelancing at Family Members/FriendsCar Detailing assistant/Other Freelancing at Family Members/Friends