Terriek Banks
Tucson,AZ
Summary
Dynamic and reliable Front of House Staff Member at Peter Piper Pizza Inc, skilled in multitasking and effective communication. Enhanced customer satisfaction through exceptional service and conflict resolution, while training new staff to uphold high standards. Proven ability to foster teamwork and maintain a welcoming environment, ensuring repeat business and positive guest experiences.
Overview
3
3
years of professional experience
Work History
Front of House Staff Member
Peter Piper Pizza Inc
Tucson, AZ
09.2023 - Current
- Operated cash register and processed transactions accurately.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests
- Assisted in building a positive work environment through proactive communication, teamwork, and constructive feedback among colleagues.
Cashier
NYPD PIZZA
Tucson, AZ
04.2023 - 08.2023
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
Education
High School Diploma -
Grad Solutions
OnlineSkills
Multitasking
Teamwork and collaboration
Conflict resolution
Food handler certification
Reliability
Adaptability and flexibility
Effective communication
Timeline
Front of House Staff Member
Peter Piper Pizza Inc
09.2023 - Current
Cashier
NYPD PIZZA
04.2023 - 08.2023
High School Diploma -
Grad Solutions