Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Terrilynn Trapp

Loranger,LA

Summary

Hardworking employee with customer service, multitasking and time management abilities. I am devoted to giving every customer a positive experience. I am a very quick learner and a very dedicated employee who is always looking for ways to improve and succeed wherever I am.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Mail Carrier

USPS
Loranger, LA
07.2024 - Current
  • Separated mail to be transported to relay boxes along route for subsequent delivery.
  • Routed all classes of mail in sequence of delivery along established route.
  • Furnished customers with postal information and provided change of address information and other related postal forms.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Sold stamps and money orders to mail customers along daily route.
  • Delivered various types of mail on routes according to strict timelines.

Sales Associate

Dillard's
Hammond, LA
01.2024 - 06.2024
  • Developed trusting relationships with customers by making personal connections.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Collected payments and provided accurate change.
  • Answered incoming telephone calls to provide store, products and services information.

Server

Texas Roadhouse
Covington, LA
11.2022 - 02.2024
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Provided exceptional service to high volume of daily customers.
  • Trained new employees on restaurant procedures and plating techniques.

Office Assistant

Robert Supermarket
Robert, LA
12.2021 - 10.2022
  • Balanced the cashiers' tills.
  • Operated a cash register to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered the store's phone calls.

Education

High School Diploma -

Loranger High School
Loranger, LA
05-2022

Skills

  • Processing payments
  • Customer Assistance
  • Time Management
  • Route Management
  • Mail Sorting
  • Cash Handling
  • Transactions and Cash Handling
  • Customer Service
  • Communication Skills

Affiliations

  • I love to be outdoors
  • Spend my free time with family
  • I love to read

Accomplishments

  • I was in honors classes in high school
  • My senior year of high school, I worked 45-50 hours a week all while managing good grades.

Certification

  • CPR certified

Timeline

Mail Carrier

USPS
07.2024 - Current

Sales Associate

Dillard's
01.2024 - 06.2024

Server

Texas Roadhouse
11.2022 - 02.2024

Office Assistant

Robert Supermarket
12.2021 - 10.2022

High School Diploma -

Loranger High School

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Terrilynn Trapp