Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Terri Lynne James

Elizabeth

Summary

Experienced with performing thorough vehicle inspections and maintenance tasks. Utilizes diagnostic tools and techniques to identify and resolve issues effectively. Knowledge of safety protocols and customer service ensures reliable and professional service delivery.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Lane Technician

Parsons Corporations
07.2023 - Current
  • Reduced equipment downtime by performing regular inspections and preventive maintenance tasks.
  • Assisted in planning and executing special events at the facility, such as tournaments or fundraisers, by ensuring lanes were properly prepared and maintained throughout each event.
  • Adhered to all safety guidelines and protocols when working with machinery or hazardous materials, preventing accidents and injuries in the workplace.
  • Helped maintain an organized workspace by keeping tools clean and orderly when not in use, making it easier for team members to locate and access necessary equipment.
  • Supported overall business goals by consistently delivering high-quality workmanship and contributing to a positive customer experience during every interaction.
  • Collaborated with management to develop and implement new procedures for more effective lane care.
  • Kept inventory of necessary supplies well-stocked, placing orders as needed to avoid delays in service provision.
  • Contributed to a positive workplace atmosphere through active collaboration with colleagues and maintaining a professional demeanor at all times.
  • Delivered exceptional customer service by being attentive to guests'' needs while performing routine lane checks during league play or special events.

Senior International Document Agent

FedEx Express
09.1992 - 05.2023
  • Developed strong professional relationships with clients, fostering trust and repeat business opportunities.
  • Expedited urgent requests from clients, ensuring timely and accurate processing of critical document submissions.
  • Supported cross-functional teams during high-volume periods, demonstrating ability to work collaboratively under pressure.
  • Contributed to company growth by consistently meeting or exceeding monthly targets for document processing.
  • Maintained up-to-date knowledge on international documentation regulations, providing expert advice to colleagues and clients alike.
  • Delivered exceptional service by quickly addressing any client concerns or issues related to their documentation needs.
  • Reduced errors in document submissions with thorough attention to detail and adherence to international regulations.
  • Collaborated with team members, sharing best practices for efficient document management and processing.
  • Demonstrated flexibility by adapting to frequent changes in job requirements due to evolving client needs and regulatory updates.

Education

Elizabeth High School
Elizabeth, NJ

Skills

    Excellent customer service

    Safely inspect vehicles in timely manner

Certification

Inspector’s License

Timeline

Lane Technician

Parsons Corporations
07.2023 - Current

Senior International Document Agent

FedEx Express
09.1992 - 05.2023

Elizabeth High School

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Terri Lynne James