Terri Lynne James
Elizabeth
Summary
Experienced with performing thorough vehicle inspections and maintenance tasks. Utilizes diagnostic tools and techniques to identify and resolve issues effectively. Knowledge of safety protocols and customer service ensures reliable and professional service delivery.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Customs Trade Coordinator
FedEx Logistics
Newark
01.2026 - Current
- Prepared and maintained shipping documentation for customs clearance processes.
- Managed relationships with vendors and service providers to ensure compliance.
- Analyzed trade regulations to ensure adherence in logistics operations.
- Coordinated shipment schedules for domestic and international freight movements.
- Collaborated with cross-functional teams to streamline supply chain processes.
- Trained team members on trade compliance policies and procedures effectively.
- Monitored industry trends to recommend improvements in logistics strategies.
Lane Technician
Parsons Corporations
07.2023 - Current
- Reduced equipment downtime by performing regular inspections and preventive maintenance tasks.
- Assisted in planning and executing special events at the facility, such as tournaments or fundraisers, by ensuring lanes were properly prepared and maintained throughout each event.
- Adhered to all safety guidelines and protocols when working with machinery or hazardous materials, preventing accidents and injuries in the workplace.
- Helped maintain an organized workspace by keeping tools clean and orderly when not in use, making it easier for team members to locate and access necessary equipment.
- Supported overall business goals by consistently delivering high-quality workmanship and contributing to a positive customer experience during every interaction.
- Collaborated with management to develop and implement new procedures for more effective lane care.
- Kept inventory of necessary supplies well-stocked, placing orders as needed to avoid delays in service provision.
- Contributed to a positive workplace atmosphere through active collaboration with colleagues and maintaining a professional demeanor at all times.
- Delivered exceptional customer service by being attentive to guests'' needs while performing routine lane checks during league play or special events.
Senior International Document Agent
FedEx Express
09.1992 - 05.2023
- Cultivated professional relationships with clients, enhancing trust and generating repeat business.
- Maintained up-to-date knowledge on international documentation regulations, providing expert advice to colleagues and clients alike.
- Reduced errors in document submissions with thorough attention to detail and adherence to international regulations.
- Developed strong professional relationships with clients, fostering trust and repeat business opportunities.
- Delivered exceptional service by quickly addressing any client concerns or issues related to their documentation needs.
- Collaborated with team members, sharing best practices for efficient document management and processing.
- Minimized errors in document submissions through meticulous attention to detail and compliance with international regulations.
- Supported cross-functional teams during high-volume periods, demonstrating ability to work collaboratively under pressure.
- Demonstrated flexibility by adapting to frequent changes in job requirements due to evolving client needs and regulatory updates.
Education
Elizabeth High School
Elizabeth, NJSkills
Customs documentation
Import-export compliance
- Trade regulations
- Customs regulations
- Trade documentation
- Freight logistics
- Incoterms awareness
- Shipping procedures
- Tariff coding system
- Vehicle inspection
- Trade finance
- Attention to detail
- Problem solving
- Effective communication
- Team collaboration
- Client relations
- Excellent customer service
Certification
Inspector’s License
Timeline
Customs Trade Coordinator
FedEx Logistics
01.2026 - Current
Lane Technician
Parsons Corporations
07.2023 - Current
Senior International Document Agent
FedEx Express
09.1992 - 05.2023
Elizabeth High School