Terrin Kavetsky
Lady Lake,FL
Summary
Dedicated and conscientious individual with a strong commitment to organizational excellence . Highly proficient in time management skills with a proven ability to handle multiple duties simultaneously while adhering to stringent accuracy standards. Willingness to assume any additional responsibilities necessary to ensure organizational goals are met.
Overview
18
18
years of professional experience
Work History
Bartender Shift Manager
Beef O' Brady's
08.2021 - Current
- Handle all guest, team, and organizational needs in an extremely high volume establishment.
- Promote a positive work atmosphere through clear communication to employees and guests.
- Set up bar for operation and train new employees.
- Provide conflict resolution support measures as needed among employees and guests.
- Ensure appropriate cash handling procedures are followed consistently throughout each shift to maintain financial accountability.
- Ensure that all appropriate sanitation measures are adhered to.
- Manage bar inventory and support General Manager in inventory supply and control activities.
General Manager
Beef O Brady's
11.2010 - 08.2021
- Hired and terminated employees as needed.
- Prepared and delivering large cash deposits to bank while adhering to rigorous accuracy standards.
- Oversaw all daily front and back of house operations.
- Tracked employee attendance and punctuality, addressed recurring issues to prevent terminal occurrence.
- Provided conflict resolution strategies internally among employees and addressed all customer related complaints or issues through personal interaction and phone or email correspondence.
- Performed weekly payroll processing and dealt with other pertinent matters such as pay rate changes and direct deposit enrollments.
- Handled all Accounts Payable and Receivable activities.
- Handled all matters related to employee dental and vision benefits.
- Updated POS software and guided employees through relevant training of new menus triannually.
- Assisted owner in daily and weekly inventory control measures.
- Implemented strategies to increase sales and profitability by creating daily drink specials.
- Cultivated strong relationships with vendors and suppliers to support long term and successful partnerships.
- Ensured that restaurant was in compliance with all health, safety, and legal standards as required by state laws.
- Ensured that all employees maintained current food and alcoholic beverage safety training certificates through quarterly training courses administered by a third party.
Administrative Assistant
Executive Suzuki
07.2006 - 11.2010
- Tracked and recorded customer data through utilization of Reynolds and Reynolds software.
- Answered multi-line phone system, routed calls to the appropriate individual or department, and recorded messages as needed.
- Managed postal and email correspondence and handled incoming and outgoing faxes.
- Provided support to the Accounting department by reconciling daily bank statements and preparing large cash and check deposits.
- Provided additional support to the Accounting department by handling matters pertaining to warranty claims and cancellations.
- Ran local errands to tax collector's office, nearby dealerships, and bank as necessary.
- Created and updated Excel spreadsheets containing sales data for Comptroller's daily review.
- Assist in any other clerical duties to assist the Accounting department and Comptroller in daily operations.
Education
Associate of Arts - General Studies
Lake Sumter State College
9501 US-441, Leesburg, FL 3478805.2022
Skills
- Leadership
- Time Management
- Conflict Resolution
- Critical Thinking
- Strong Interpersonal
- Highly Adaptable
Timeline
Bartender Shift Manager
Beef O' Brady's
08.2021 - Current
General Manager
Beef O Brady's
11.2010 - 08.2021
Administrative Assistant
Executive Suzuki
07.2006 - 11.2010
Associate of Arts - General Studies
Lake Sumter State College
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