TERRONIA ELLIS
Los Angeles,CA
Summary
Dedicated individual skilled in financial analysis and process improvement. Accomplished in tax preparation with IRS certification, committed to delivering quality service and optimizing student support operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Package Handler
Federal Express
Los Angeles, California
04.2025 - 07.2025
- Efficiently loaded, unloaded, and sorted packages in a fast-paced warehouse environment to meet strict delivery timelines.
- Supported the logistics flow by scanning, organizing, and routing packages for delivery.
VITA Volunteer Income Tax Assistance Program
CSU Long Beach
Long Beach, California
01.2025 - 05.2025
- Prepare 1040 tax returns by obtaining all income sources, relevant documents, and information by interacting with clients and providing quality customer service.
- Self-review tax returns to comply with IRS guidelines and collaborate with coordinators by amending tax errors and developing preparation strategies.
- Gain research knowledge required to assess and apply relevant deductions, credits, and tax treaty provisions for non-resident and resident aliens.
- Complete advanced, foreign student, and quality review VITA/TCE certifications.
Transfer Center Student Assistant
El Camino College Transfer Center
Torrance, California
07.2022 - 06.2023
- Provided front-line support to students navigating the transfer process by scheduling counseling appointments through phone and in-person requests, coordinating sign-ups for university tours and workshops, and assisting with drop-in services for urgent transfer-related needs.
- Engaged with students during on-campus university fairs and guided prospective students during El Camino campus tours, fostering a welcoming and informative environment.
- Collaborated closely with transfer center staff to support daily operations, including organizing student records, preparing materials for workshops and university events, and ensuring smooth communication between students and counselors to enhance the overall transfer experience.
Education
Bachelor of Arts - Accounting
California State University, Long Beach
Long Beach, CA12-2025
Associate of Science - Economics
El Camino College
Torrance, CA06-2023
Skills
- Tax preparation
- Financial analysis
- Customer service
- Data entry
- Team collaboration
- IRS VITA/TCE Certified
- Microsoft OS
- Process improvement
- Problem solving
- Inventory management
- Public speaking
- Workload management
- Reporting and documentation
- File and record keeping
Accomplishments
- Alpha Gamma Sigma Honor Society
Certification
IRS VITA/TCE
REAL ESTATE ESCROW
Timeline
Package Handler
Federal Express
04.2025 - 07.2025
VITA Volunteer Income Tax Assistance Program
CSU Long Beach
01.2025 - 05.2025
Transfer Center Student Assistant
El Camino College Transfer Center
07.2022 - 06.2023
Bachelor of Arts - Accounting
California State University, Long Beach
Associate of Science - Economics
El Camino College