TERRY-ANN RAYMOND
Bronx,NY
Summary
Behavioral Health Technician dedicated to enhancing patient outcomes through crisis intervention and tailored treatment plans. Proven ability to facilitate group therapy sessions and conduct comprehensive mental health assessments, fostering a supportive environment for emotional well-being and recovery.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Detention officer
The Geo Group
Newark, NJ
10.2025 - Current
- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted security checks to maintain a safe environment for staff and inmates.
- Managed daily operations of detention areas, enforcing rules and procedures.
Mental Health worker
New york presbyterian westcheser
White Plains, New York
07.2025 - Current
- Provided direct support in daily activities for patients with mental health needs.
- Assisted in developing and implementing individualized care plans for patients.
- Monitored patient behavior and reported changes to the clinical team promptly.
- Facilitated group therapy sessions to promote communication and social skills.
Behavioral Health Technician
North Central Bronx Hospital
Bronx, NY
06.2023 - Current
- Facilitated group therapy sessions, promoting development of coping strategies and social skills among patients.
- Conduct thorough mental health assessments to create individualized treatment plans.
- Monitored and documented patient progress, behavioral changes, and incidents, ensuring timely communication with healthcare professionals.
- Provide crisis intervention to patients experiencing emotional distress or psychiatric emergencies.
Patient Care Technician
Westchester Center Behavioral Center
Valhalla, NY
04.2017 - Current
- Provide direct care to patients with suicidal ideations, substance abuse issues, and behavioral disorders.
- Support the needs of 35+ residents in a long-term care setting, ensuring their safety and stability.
- Assist with medication administration, hygiene, and daily living activities for patients.
Detention Specialist
Children's Village
Valhalla, NY
09.2018 - 01.2024
- Maintained the safety and security of detainees in a 30+ inmate locked-down facility.
- Provided guidance and counseling to youth offenders, supporting their rehabilitation efforts.
- Transported detainees to court hearings, medical appointments, and other facilities.
- Facilitated educational and therapeutic programs to promote positive behavioral changes.
Milieu Counselor
Jewish Board of Family and Children's Services (JBFCS)
Valhalla, NY
02.2012 - 04.2017
- Provided emotional and behavioral support to residents in therapeutic facilities.
- Developed and implemented individualized behavior modification plans.
- Assisted patients with co-occurring mental health disorders, including substance abuse and mood disorders.
- Led CBT and DBT-based therapy exercises to improve patient coping mechanisms.
Youth Counselor
Lincoln Hall
Lincolndale, NY
06.2007 - 11.2014
- Counseled juvenile delinquents in a residential therapeutic facility.
- Designed individualized treatment plans to help clients develop emotional regulation and life skills.
- Facilitated family therapy sessions to rebuild relationships and support rehabilitation.
- Managed crisis situations using de-escalation techniques to ensure resident safety.
Assistant Manager
Duane Reade
08.2006 - 09.2008
- Trained and supervised new employees, ensuring adherence to company policies and customer service standards.
- Managed inventory, cash handling, and store operations to optimize efficiency.
Education
A.S. - Accounting
Borough of Manhattan Community College, City University of New York
06-2016
Billing and Coding Certificate Program -
Allied
New York, NY02-2011
Skills
- Crisis Intervention
- De-escalation
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Therapeutic Treatment
- Group Counseling
- Patient Advocacy
- Safety Monitoring
- Medication Administration
- Compliance
- Mental Health Support
- Substance Abuse Support
- Case Documentation
- Treatment Planning
- Conflict Resolution
- Team Collaboration
Certification
- AMAP (Approved Medication Administration Personnel)
- SCIP (Strategies for Crisis Intervention and Prevention)
- First Aid & CPR Certified
- PMCS (Professional Management Crisis System)
- Valid NYS Driver’s License
Timeline
Detention officer
The Geo Group
10.2025 - Current
Mental Health worker
New york presbyterian westcheser
07.2025 - Current
Behavioral Health Technician
North Central Bronx Hospital
06.2023 - Current
Detention Specialist
Children's Village
09.2018 - 01.2024
Patient Care Technician
Westchester Center Behavioral Center
04.2017 - Current
Milieu Counselor
Jewish Board of Family and Children's Services (JBFCS)
02.2012 - 04.2017
Youth Counselor
Lincoln Hall
06.2007 - 11.2014
Assistant Manager
Duane Reade
08.2006 - 09.2008
A.S. - Accounting
Borough of Manhattan Community College, City University of New York
Billing and Coding Certificate Program -
Allied