TERRY BREEDLOVE JR.

• Performed vehicle inspections using a multi-point system ensuring operational safety.
• Suggested maintenance solutions to ensure optimal vehicle performance.
• Performed routine vehicle maintenance including oil changes, tire rotations, and belt replacements.
• Recorded diagnostic outcomes and suggestions in Xtime app.
• Executed test drives to detect pinpointed problems in vehicles.
• Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
• Improved function of engines by replacing spark plugs, fuel filters and defective sensors.

• Ensured guest satisfaction by monitoring overall restaurant experience.
• Managed shifts to enhance overall quality of customer experience.
• Ensured clean work environment prioritizing safety of customers and employees.
• Oversaw equipment performance and implemented preventive maintenance to ensure operational efficiency.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.

• Built strong reputation for reliability through exceptional attendance and excellent service.
• Delivered efficient support by diagnosing hardware and software malfunctions related to printers and computers.
• Provided in-store technical support, executing expert setup and repair services for diverse devices.
• Propelled sales growth by delivering valuable IT support.
• Managed store supply logistics with a focus on efficiency.
• Handled complaints from customers by empathetically listening, recording details and offering solutions.
• Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
• Answered customer questions and addressed problems and complaints in person and via phone.

• Experienced in interpreting detailed technical drawings for seamless execution of HVAC system designs.
• Hands-on expertise in cutting and welding HVAC ducts, demonstrating precision and skill in assembly to meet project requirements and industry standards.
• Adapted to working in small, confined areas of a ship, showcasing the ability to navigate and perform tasks effectively in challenging environments.
• Ensured all safety guidelines are followed while working at heights.
• Assisted other workers in lifting heavy objects when necessary.
• Cut sheet metal according to measurements with power saws or snips.

.

• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked effectively in team environments to make the workplace more productive.
• Efficient Order Processing: Ensured accurate and timely order fulfillment for customer satisfaction.
• Utilized equipment to optimize and maintain smooth inventory operations.
• Exceeded sales goals by identifying opportunities for added value.
• Executed tasks involving heavy machinery while prioritizing workplace safety.

• Certified Operations Technology Person: Oversaw troubleshooting for equipment, maintaining POS systems and KVMs for seamless operations
• Leadership in Hiring and Training: Led recruitment, conducted interviews, and trained staff for optimal performance
• Scheduling and Team Management: Organized efficient schedules and provided guidance to ensure a motivated and effective team
• Sales and Customer Focus: Monitored sales, analyzed metrics, and prioritized customer satisfaction for a positive dining experience

• Skilled in interpreting blueprints for accurate HVAC duct system installations.
• Executed accurate sheet metal component installations using an array of tools.
• Operated heavy equipment to handle large-scale installations, ensuring optimal functionality.
• Demonstrated resilience by working outdoors in diverse weather conditions, maintaining a commitment to project completion, and quality craftsmanship.
• Achieved maximum efficiency by working with large crews to install ductwork in existing and new builds.
• Assist other workers in lifting heavy objects when necessary.
• Load materials onto trucks for transportation to other locations.
• Train new employees on proper installation techniques.

• Orchestrated seamless operations by effectively running shifts, managing crew members, and ensuring adherence to company standards.
• Delivered exceptional customer service, consistently exceeding expectations to enhance the overall dining experience.
• Conducted precise money counts and managed deposits, ensuring accurate financial transactions and accountability.
• Ensured compliance with health and safety regulations.
• Developed and maintained positive working relationships with staff, customers, and vendors.
• Assisted in resolving escalated customer service issues in a timely manner.
• Maintained cleanliness and organization of work area.
• Coached employees on interactions with customers to drive exceptional service.