Terry Cheramie
Madisonville,LA
Summary
Field Service Technician with a proven track record of enhancing customer satisfaction through prompt and efficient on-site support, notably with Allens Electric Motors. Demonstrates exceptional problem-solving and teamwork abilities, excelling in high-pressure environments. Achieved consistent positive feedback for professionalism and expertise in troubleshooting and repair, significantly increasing productivity and service quality.
Overview
19
19
years of professional experience
Work History
Field Service Technician
Allens Electric Motors
10.2023 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Operated hand tools and power equipment according to company safety procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Order Filler
Walmart Distribution 6057
12.2022 - 10.2023
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Balanced competing priorities effectively within a high-pressure environment, consistently delivering results that met or exceeded expectations.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
Musician
Self Employed
03.2008 - 11.2021
- Traveled nationally and internationally
- Expanded musical repertoire through exploration of diverse genres, styles, and techniques.
- Collaborated with fellow musicians for seamless performances and increased audience engagement.
- Scheduled rehearsals with other musicians and artists
- Elevated performance quality by consistently practicing and refining individual skills on various instruments.
- Promoted musical career by maintaining website or social media presence.
- Produced and recorded studio albums for various musical acts and genres.
- Developed and executed well-rehearsed setlists to maximize audience satisfaction during live shows.
Order Filler
Walmart Distribution 6957
02.2006 - 06.2008
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
Education
High School Diploma -
Homeschooled
Folsom, LASkills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Preventive Maintenance
- Punctual
- Teamwork and Coordination
Timeline
Field Service Technician
Allens Electric Motors
10.2023 - Current
Order Filler
Walmart Distribution 6057
12.2022 - 10.2023
Musician
Self Employed
03.2008 - 11.2021
Order Filler
Walmart Distribution 6957
02.2006 - 06.2008
High School Diploma -
Homeschooled
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