Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Terry Dawson

Cottontown,TN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level lineman position. Ready to help team achieve company goals. Detail-oriented team player with strong mechanical & electrical background. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated lineman professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Shop Manager

Cartronics Audio
Madison TN
01.2023 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Trained team members in successful strategies to meet operational and sales targets and shop goals.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Submitted reports to senior management to aid in business decision-making and planning.

12 Volt Installer

Cartronics Audio
Madison, TN
03.2016 - 12.2022

MECP EXPERT CERTIFIED INSTALLATION TECHNICIAN - 12 V

  • Preformed Diagnostic and installation of aftermarket equipment including Hifi audio systems, lighting, remote starters, breathalyzers, head units, amplifiers, custom fabrication, & digital sound processors on a wide variety of vehicles including high end, boats, motorcycles, side by sides, golf carts, & everyday vehicles.
  • Test drove vehicles to determine problems and test repairs.
  • Assessed vehicle maintenance status and completed needed service.
  • Communicated issues to supervisor and helped develop solutions.
  • Read and followed technical documentation to complete accurate repairs.
  • Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Inspected customer vehicles for wear, tear and damage from accidents.
  • Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Inspected vehicles and utilized market and industry expertise to execute strategic automotive purchases for dealers, private clients and volume resellers.
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
  • Performed scheduled and unscheduled maintenance tasks on Equipment.
  • Gave accurate quotes on needed repair work, fully educating customers on possible options and plans of action.

Education

High School Diploma - Autobody Technology

White House High School
White House, TN
05.2017

Skills

  • High quality wiring
  • MECP expert trained and certified
  • Advanced knowledge of 12volt systems
  • 7 years of experience
  • Loyalty and dependability
  • Parts Maintenance
  • Safety Awareness
  • Accounts Payable and Accounts Receivable
  • Reading Comprehension
  • Evaluating Parts
  • Verifying Shipments
  • Raw Materials
  • Interpersonal Communication Skills
  • Inventory Control Procedures
  • Managing Parts
  • Data Entry Software
  • Parts Identifications
  • Complex Problem-Solving
  • Customer Needs Assessments
  • Pulling Parts
  • Active Listening
  • Labor Negotiations
  • Customer Service
  • Purchase Orders
  • Sales Initiatives
  • Visual Merchandising
  • Efficient Routing
  • Customer Inquiries
  • Critical Thinking
  • Industry Standards
  • Customer Rapport

Accomplishments

Mobile Electronics Association Top 50 Installer 2023

Mobile Electronics Association Top 12 Installer 2023

Mobile Electronics Association Customer Choice Installer Of The Year 2023

Certification

Mobile Electronics Association Top 50 Installer 2023

Mobile Electronics Association Top 12 Installer 2023

Mobile Electronics Association Customer Choice Installer Of The Year 2023

Mecp Novice certification

Mecp Advanced certified

Mecp Expert certified

Intoxalock Interlock certified

Timeline

Shop Manager

Cartronics Audio
01.2023 - Current

12 Volt Installer

Cartronics Audio
03.2016 - 12.2022

High School Diploma - Autobody Technology

White House High School
Terry Dawson