Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Loan ProcessorCommunication Center RepresentativeWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: 12406 Detour RD, MD
Open to relocation: No
Open To Work
Terry Elder
12406 Detour RD,MD
Work Preference
Summary
Results-driven Loan Processor at Horizon Farm Credit with a proven track record in regulatory compliance and document accuracy. Skilled in data entry and fostering teamwork, I excelled in expediting loan approvals and enhancing customer satisfaction, ensuring seamless loan closings and effective communication across departments.
Overview
9
9
years of professional experience
Work History
Loan Processor
Horizon Farm Credit
2018.01 - 2026.07
- Processed loan applications efficiently, ensuring compliance with regulatory standards.
- Reviewed financial documents for accuracy and completeness, minimizing errors.
- Communicated with clients to gather necessary information and clarify documentation requirements.
- Coordinated with underwriters to expedite loan approval processes and resolve issues.
- Assisted in training new staff on loan processing protocols and system navigation.
- Promoted a positive work environment through effective communication skills and teamwork initiatives.
- Provided exceptional customer service by addressing borrower concerns and resolving issues in a timely manner.
- Facilitated successful loan closings by coordinating with underwriters, title companies, and attorneys throughout the process.
Communication Center Representative
Frederick County 911
2017.04 - 2017.08
- Managed high-volume emergency calls while ensuring accurate information relay to first responders.
- Coordinated communication between multiple agencies during critical incidents, enhancing response effectiveness.
- Maintained up-to-date knowledge on company policies, procedures, and offerings to provide accurate information to customers.
- Prepared for and responded to unforeseen events and challenges.
Education
High School Diploma -
Walkersville High School
Walkersville, MDSkills
Data entry
- Teamwork and collaboration
- Information verification
- Regulatory compliance
- File management
- Document review
- Loan disclosures
- Loan servicing
- Deadline management
- Dedicated work ethic
Teamwork and collaboration
Information verification
Regulatory compliance
File management
Document review
Loan disclosures
Loan servicing
Deadline management
Dedicated work ethic
Documentation
Policy adherence
Mortgage loan software
Verifying information
Reviewing financial paperwork
Processing documents
Microsoft office
Timeline
Loan Processor
Horizon Farm Credit
2018.01 - 2026.07
Communication Center Representative
Frederick County 911
2017.04 - 2017.08
High School Diploma -
Walkersville High School