Terry Gaymon Jr
Spotsylvania Courthouse,VA
Summary
Dynamic leader with a proven track record at Kathartic VA, adept in leveraging extensive experience in small business operations and negotiation to drive growth and efficiency. Excelled in cultivating key partnerships and optimizing cash flow, achieving significant brand recognition. Skilled in project management and verbal communication, consistently exceeding targets through innovative strategies and exceptional customer relationship management.
Overview
12
12
years of professional experience
Work History
Owner
Kathartic VA
10.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Business Development Manager (Contract)
AtoB Fuel Cards
09.2020 - 09.2021
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Kept meticulous client notes and updated account information in company databases.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
Direct Sales Representative
La Tortilla Factory
07.2018 - 10.2018
- Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
- Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
- Met customers in homes and businesses to discuss and demonstrate products.
- Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
- Increased market share with effective prospecting and lead generation tactics.
- Leveraged comprehensive understanding of product/service portfolio to craft tailored solutions addressing unique client needschallenges.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Wrote reports outlining activities and sales.
- Spearheaded initiatives aimed at expanding company''s reach within new/existing markets, tapping into untapped revenue streams.
- Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
- Boosted sales performance by developing and executing targeted marketing strategies.
- Achieved aggressive monthly quota of $Amount consistently.
- Contributed to cross-functional collaborations between departments for better understanding of product offerings and improved company-wide efficiency levels.
- Achieved top-tier ranking among peers via consistently surpassing quotas through persistence, dedication and proactive outreach efforts.
- Managed all field sales and service promotions for Type business.
- Optimized territory coverage plans by conducting thorough analysis of consumer demographics, preferences, behaviors within assigned regions.
- Prioritized time management skills to handle multiple client accounts simultaneously while maintaining high-quality interactions.
- Streamlined sales process by implementing efficient CRM systems for improved data management and tracking.
- Stayed abreast of industry trends by attending relevant conferences, workshops, networking events, thereby enhancing overall sales acumen.
- Inquired about current service levels and offered upgrades.
- Informed customers of promotions to increase sales productivity and volume.
Owner
King's Transportation Services
04.2016 - 07.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Security Officer
Allied Universal Security Services
06.2016 - 07.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Port Security Manager
American Guard Services
06.2016 - 04.2017
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Kept team compliant with security protocols and appearance standards.
Quality Assurance Specialist
Apria Healthcare
11.2014 - 05.2016
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
- Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
Business Development Manager (Contract)
Safety Services
03.2013 - 08.2013
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Kept meticulous client notes and updated account information in company databases.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Implemented CRM tools to better track sales opportunities and customer interactions.
- Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements.
- Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
- Streamlined contract renewal processes to enhance customer retention rates.
- Enhanced team productivity and efficiency through implementation of strategic project management tools and techniques.
- Enhanced internal communications, implementing new intranet platform for more efficient information sharing.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
Associate Degree - Therapeutic Bodywork
Heritage Institute For Therapeutic Bodywork
Falls Church, VABachelor Of Administration - Business Management
Norfolk State University
Norfolk, VAHigh School Diploma - Secondary Education
T.C. Williams High School
Alexandria, VA05.2002
Skills
- Small business operations
- Verbal and written communication
- Marketing
- Project estimating
- Staff hiring
- Business launch
- Business marketing
- Consulting
- Negotiation
- Product branding
- Sales management
- Marketing tactics
- Profit and loss analysis
- Life cycle project management
- Key partnership cultivation
- Social media control
- Cash flow optimization
- Program creation and implementation
- Design coordination
- Contract negotiation expertise
- Hiring and staffing
- Effective leader
- Project Management
- Purchasing and planning
- Staff training/development
- Process Improvement
- Recruitment
- Logistics
- Cost analysis and savings
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Operational Efficiency
- Customer Relationship Management
- Conflict Resolution
- Professionalism
- Strategic Partnerships
- Time management abilities
- Adaptability
- Crisis Management
- Risk Management
- Problem-solving aptitude
- Performance Management
- Procurement
- Supply Chain Management
- Policy Development
- Business Intelligence
Timeline
Owner
Kathartic VA
10.2022 - Current
Business Development Manager (Contract)
AtoB Fuel Cards
09.2020 - 09.2021
Direct Sales Representative
La Tortilla Factory
07.2018 - 10.2018
Security Officer
Allied Universal Security Services
06.2016 - 07.2017
Port Security Manager
American Guard Services
06.2016 - 04.2017
Owner
King's Transportation Services
04.2016 - 07.2018
Quality Assurance Specialist
Apria Healthcare
11.2014 - 05.2016
Business Development Manager (Contract)
Safety Services
03.2013 - 08.2013
Associate Degree - Therapeutic Bodywork
Heritage Institute For Therapeutic Bodywork
Bachelor Of Administration - Business Management
Norfolk State University
High School Diploma - Secondary Education
T.C. Williams High School
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