Terry Hartenstine

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Implemented marketing strategies to increase brand awareness and attract new customers.

• Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
• Streamlined the home buying process for clients, resulting in quicker closings and satisfied customers.
• Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
• Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
• Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.

Responsible for all sales and marketing activities for software development company serving the YMCA, YWCA and JCC non-profit markets nationwide.