Summary
Overview
Work History
Skills
Timeline
Generic

Terry Keeney

Indianola,IA

Summary

Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight.

Excellent communication and planning skills. Competent Telecommunications Technician bringing 7 years of experience installing data and other systems. Expert at equipment configuration and troubleshooting.

Well-organized and resourceful with superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level technician position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Communication Technician 2

IES Communications
08.2016 - Current
  • Enhanced network performance by troubleshooting and resolving complex communication issues.
  • Implemented new communication systems for improved efficiency and reduced downtime.
  • Optimized communication infrastructure with timely maintenance and upgrades.
  • Collaborated with cross-functional teams to ensure seamless integration of communication technologies.
  • Maintained detailed documentation of all work performed, enabling efficient knowledge transfer between technicians.
  • Coordinated with vendors to procure necessary equipment and supplies, maintaining optimal inventory levels.
  • Served as a reliable point of contact for clients throughout the duration of each project, fostering positive working relationships and repeat business opportunities.
  • Consistently met or exceeded customer expectations through timely service delivery and clear communication.
  • Ensured compliance with all safety protocols during installation procedures, minimizing risk of injury or property damage.
  • Reduced system downtime by proactively identifying potential issues during regular maintenance checks.
  • Provided critical support during emergency situations by responding promptly to calls for assistance—even outside normal working hours.
  • Continuously sought opportunities for professional development within the field of communications technology, refining skills and expanding knowledge to better serve clients.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Installed new devices and system components.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Installed and repaired network cabling, hardware to maximize operational efficiency.
  • Read blueprints and schematics to correctly place equipment.
  • Performed preventive maintenance of telecommunications equipment.
  • Worked closely with network administrators and server engineers to deliver quality service.
  • Installed wiring, cabling and networking hardware on customer premises.

Cable Installer

Mediacom
03.2011 - 08.2016
  • Installing and repairing cable services, setting up internet, and providing excellent customer service.

Warehouse Loader

Connect Television
11.2008 - 04.2009
  • In charge of loading and unloading trucks, organizing order sheets, pulling products and assisting with returning of defective product.

Warehouse Manager

Wingfoot Commercial Tires
10.2007 - 03.2008
  • In charge of maintaining stocking levels of tires, organizing of the warehouse, shipping and receiving of tires, assisting with monthly inventory.

Warehouse/Merchandiser

Compusa
10.2005 - 07.2007
  • Responsible for receiving of incoming merchandise, shipping of outgoing merchandise, maintaining of stocking merchandise in store, general maintenance of building.

Deliveries/Warehouse

Glascock Floors
02.2000 - 09.2005
  • Responsible for pulling of flooring for delivery, organization and maintaining of warehouse, delivery of needed materials to other workers on job sites, maintaining of building grounds.

Skills

  • Critical Thinking
  • Problem Solving
  • Technical Support
  • Team Collaboration
  • Advanced Troubleshooting
  • Customer Service
  • Decision Making
  • Structured Cabling
  • Time Management
  • Adaptability
  • Quality Assurance
  • Hardware Maintenance
  • Equipment Installation
  • Fiber Optic Technology
  • Safety Compliance
  • Troubleshooting and Repair
  • Troubleshooting Systems
  • Installing Equipment
  • Installation and Maintenance
  • Device Installation
  • Safety Practices
  • Safety Awareness
  • Troubleshooting and Resolution
  • Work Order Completion

Timeline

Communication Technician 2

IES Communications
08.2016 - Current

Cable Installer

Mediacom
03.2011 - 08.2016

Warehouse Loader

Connect Television
11.2008 - 04.2009

Warehouse Manager

Wingfoot Commercial Tires
10.2007 - 03.2008

Warehouse/Merchandiser

Compusa
10.2005 - 07.2007

Deliveries/Warehouse

Glascock Floors
02.2000 - 09.2005
Terry Keeney