George L Germaine Sr.
Fitchburg,MA
Summary
Proven Network Communication Technician with extensive experience at Comcast, Xfinity, enhancing network performance and client satisfaction through expert troubleshooting and problem-solving. Excelled in equipment installation and teamwork, significantly reducing system downtime and fostering positive client relationships. Committed to continuous professional development and safety compliance, consistently delivering above expectations. Competent Telecommunications Technician bringing 25 years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
25
25
years of professional experience
Work History
Network Communication Technician 5 Advanced
Comcast, Xfinity
01.2000 - Current
- Stayed current with industry trends by attending relevant workshops, conferences, and trainings—applying learnings to enhance overall team performance.
- Maintained detailed documentation of all work performed, enabling efficient knowledge transfer between technicians.
- Optimized communication infrastructure with timely maintenance and upgrades.
- Reduced system downtime by proactively identifying potential issues during regular maintenance checks.
- Ensured compliance with all safety protocols during installation procedures, minimizing risk of injury or property damage.
- Provided critical support during emergency situations by responding promptly to calls for assistance—even outside normal working hours.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests during and after business hours.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Performed preventive maintenance of telecommunications equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
Education
High School Diploma -
Fitchburg High School
98 Academy Street Fitchburg Massachusetts06.1985
Skills
- Equipment Installation
- Hardware maintenance
- Network Troubleshooting
- Installation and maintenance
- Safety practices
- Equipment safety
- Teamwork and Collaboration
- Regulatory Compliance
- Problem-Solving
- Time Management
- Reliability
- Critical Thinking
- Troubleshooting skills
Additional Information
References
Robert Gage
Team Leader
762 N. Main Street
leominster ma, 01453
978-868-4978 C
Robert_Gage@cable.comcast.com
Robert Walsh
Team Leader
460 Amherst st
Nashua NH 03063
1 617 279 1157 C
Robert_Walsh3@cable.comcast.com
Jay Roberge
Manager Network Maintenance
322 Nashua Rd
Londonderry,NH 03053
1 978 960 9726 C
Alfred_Roberge@cable.comcast.com
Timeline
Network Communication Technician 5 Advanced
Comcast, Xfinity
01.2000 - Current
High School Diploma -
Fitchburg High School
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