Summary
Overview
Work History
Education
Skills
Custom
References
Timeline
Generic

Terry Moore

Goshen,OHIO

Summary

Parts Manager with extensive experience at Mike Castrucci Ford, specializing in inventory management and team training. Demonstrated success in optimizing stock levels and strengthening supplier relations, leading to enhanced operational efficiency. Strong problem-solving skills and effective communication contribute to high customer satisfaction and departmental performance.

Overview

37
37
years of professional experience

Work History

Parts Manager

Mike Castrucci Chevrolet
Milford, OH
08.2001 - Current
  • Managed parts inventory, ensuring accurate stock levels and timely reordering.
  • Coordinated with suppliers to secure quality parts for service and sales departments.
  • Oversaw parts department staff, providing training and support for daily operations.
  • Analyzed inventory trends to optimize stock selection and reduce excess inventory.
  • Cultivated vendor relationships to negotiate favorable terms and pricing agreements.
  • Maintained inventory accuracy through regular stock counts and discrepancy reconciliation.
  • Organized inventory levels of parts, tools, and supplies for efficient management.
  • Resolved customer inquiries regarding part availability or quality issues.

Parts Manager

Mike Castrucci Ford
Milford, Ohio
07.1989 - 07.2001
  • Oversaw inventory levels and facilitated timely replenishment of parts.
  • Supervised team members in daily operations and workflow efficiency.
  • Oversaw the parts department to maintain organization and cleanliness.
  • Trained staff on product knowledge and customer service techniques.
  • Developed procedures for receiving, storing, and distributing parts effectively.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Controlled daily parts program activities to improve sales and inventory management.

Warranty Clerk

Mike Castrucci Ford
Milford, OH
02.1996 - 11.1997
  • Processed warranty claims to ensure accuracy and enhance customer satisfaction.
  • Reviewed documentation to verify eligibility for warranty coverage.
  • Coordinated with service departments to address warranty-related inquiries.
  • Maintained comprehensive records of warranty claims and customer interactions.

Parts Runner

Mike Castrucci Ford
Milford, Ohio
02.1989 - 06.1989
  • Assisted in organizing inventory and maintaining stock levels.
  • Delivered parts to technicians and service areas efficiently.
  • Kept parts department professional and well-stocked for customer and staff needs.
  • Prepared shipping documents such as bills of lading and packing slips when required.
  • Inspected, sorted and organized incoming parts according to store standards.

Parts Delivery Driver

Mike Castrucci Ford
Milford, Ohio
11.1988 - 01.1989
  • Loaded and unloaded parts from delivery truck.
  • Delivered parts to customers in a timely manner.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
  • Checked orders for accuracy prior to delivery.
  • Reported any problems or damage to supervisor immediately upon return from route.

Education

High School Diploma -

Clermont Northeastern
Owensville
09-1988

Skills

  • Inventory management and analysis
  • Order processing and accuracy
  • Supplier negotiation and relations
  • Team supervision and training
  • Problem solving and decision making
  • Effective communication skills
  • Attention to detail
  • Time management

Custom

  • GM DFOB member
  • North Central s #1 GM Parts Dealer 2015-Present!
  • Reynolds & reynolds experienced along with CDK
  • 37 year employee for Mike Castrucci Automotive Group
  • ADMI graduate of pARTS MANAGEMENT

References

References available upon request.

Timeline

Parts Manager

Mike Castrucci Chevrolet
08.2001 - Current

Warranty Clerk

Mike Castrucci Ford
02.1996 - 11.1997

Parts Manager

Mike Castrucci Ford
07.1989 - 07.2001

Parts Runner

Mike Castrucci Ford
02.1989 - 06.1989

Parts Delivery Driver

Mike Castrucci Ford
11.1988 - 01.1989

High School Diploma -

Clermont Northeastern

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