Terry Quimby
Chehalis,WA
Summary
Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Focused Technician considered expert in communication services. Demonstrating keen sense of urgency to every customer. Over 20 years delivering trade skills in residential and industrial environments.
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 20 years of experience.
Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in Installation and repair of various internet and phone products.
Reliable employee seeking a position. Offering excellent communication and good judgment.
Overview
24
24
years of professional experience
Work History
Advanced Business Class Tech 4
Comcast Business
Olympia, WA
03.2000 - Current
- Executed diagnostics, troubleshooting and evaluations on Internet and phone equipment.
- Meticulously tracked all parts and devices used on each service call.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Kept work consistently to company standards.
- Trained new employees to Install and repair services quickly and efficiently.
Education
GED -
Centralia College
Centralia, WA09.1999
Skills
- Issue Analysis
- Staff education and training
- Safety and compliance
- Troubleshooting
- Time management
- Team Training
- Written/Verbal Communication
- Safety Equipment
Timeline
Advanced Business Class Tech 4
Comcast Business
03.2000 - Current
GED -
Centralia College