Terry Riley
Holly Springs,NC
Summary
Experienced Pipefitter bringing history of working on both commercial and residential projects. Display strong skills in reading blueprints, understanding job specifications to determine necessary layouts. Known for ensuring proper sizes, angles of pipes, and meeting all safety guidelines. Past roles have consistently showcased ability to perform both welds and pipe system installations with precision, contributing to overall project efficiency.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pipefitter
Impact Fire Services
Greensboro, NC
04.2024 - Current
- Reviewed blueprints and building codes to determine details and procedures for work.
- Modified piping systems with task-specific tools to complete preventive maintenance.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Keep up-to-date with new technologies related to pipefitting industry.
- Ensure compliance with safety regulations while performing assigned tasks.
Service Manager
Holcombe mixers
Ault, CO
03.2022 - 11.2023
- Implemented customer feedback mechanisms to gather insights and improve service offerings.
- Handled customer complaints and resolved issues promptly to maintain positive relationships.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Created detailed reports on service activities for senior management review.
- Analyzed existing processes for potential cost savings initiatives.
- Updated and maintained service records and documentation for compliance and quality assurance.
- Provided technical support for hardware and software issues experienced by customers.
- Performed root cause analysis on recurring problems encountered by customers.
- Coordinated with sales and marketing teams to develop service offers and promotions.
- Created written estimates and obtained customer consent to proceed.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
Owner
Foam Doctor LLC
Fort Collins, CO
10.2013 - 10.2020
- Determined appropriate amounts and types of insulation needed and installation methods required to satisfy project demands.
- Satisfied customers with neat, efficient work and by consistently meeting planned deadlines.
- Sprayed foam insulation into wall cavities to improve protections for existing structures.
- Installed insulation in residential and commercial buildings according to customer specifications.
- Used blueprint knowledge to translate project requirements into shop drawings or written instructions.
- Provided guidance on energy-saving strategies related to insulating a home or building.
Mechanic
Blacks Tire And Auto Service
Wilmington, NC
03.2004 - 01.2010
- Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
- Planned work procedures using charts, technical manuals and experience.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Maintained accurate records of work performed in accordance with company standards.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Adhered to all safety protocols and guidelines to prevent accidents and injuries.
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Estimated costs of vehicle repair.
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
Education
Associate of Applied Science - Automotive Engineering
Alamance Community College
Graham, NC06-2000
Skills
- Commercial construction experience
- Maintenance and repair
- Piping diagram interpretation
- Pipe welding
- Hand and power tools
- Codes expertise
- Electrical system rewiring
- Customer relationship management (CRM)
- Diagnostics
- Mechanical systems
- Hydraulic systems
- System upgrades
- Emergency roadside service
Certification
Red Cross first aid and CPR certified
References
References available upon request.
Timeline
Pipefitter
Impact Fire Services
04.2024 - Current
Service Manager
Holcombe mixers
03.2022 - 11.2023
Owner
Foam Doctor LLC
10.2013 - 10.2020
Mechanic
Blacks Tire And Auto Service
03.2004 - 01.2010
Red Cross first aid and CPR certified
Associate of Applied Science - Automotive Engineering
Alamance Community College
Similar Profiles
Logan SchaarLogan Schaar
Fire Alarm Installation and Service Technician at Impact Fire ServicesFire Alarm Installation and Service Technician at Impact Fire Services
Pascual AlvarezPascual Alvarez
Journeyman at Impact Fire ServicesJourneyman at Impact Fire Services
Kyle WaltonKyle Walton
Fire Alarm Technician at Impact Fire ServicesFire Alarm Technician at Impact Fire Services