Terry Roe
Rochester,NY
Summary
Reliable professional with a strong background in customer service and operations management. Proven ability to enhance the customer experience while ensuring smooth operations. Committed to maintaining high standards in public safety and service delivery.
Overview
38
38
years of professional experience
Work History
Golf Starter
Desert Princess
Cathedral City, California
11.2024 - 03.2026
- Oversaw tee time reservations for guests and members, enhancing their experience.
- Coordinated tee times to facilitate seamless play for all golfers.
- Ensured smooth check-in process for players at the golf course.
- Educated golfers on course rules and regulations to promote compliance and safety.
Deputy Sheriff
Monroe County Sheriff's Office
Rochester, New York
07.1988 - 07.2013
- Enforced laws and regulations, enhancing public safety in the community.
- Conducted thorough criminal investigations to gather evidence and build cases, collecting evidence and interviewing witnesses to support case resolution.
- Conducted criminal investigations, gathering evidence and interviewing witnesses.
- Patrolled designated areas, deterring crime and ensuring community visibility.
- Patrolled designated areas to deter crime and provide visible presence.
- Responded promptly to emergency calls, providing critical support and assistance to individuals in need, providing timely assistance to the community.
- Responded to emergency calls, providing timely assistance to the community.
Education
High School Diploma -
Monroe Community College
Rochester, NY09-2026
Skills
- Course management
- Customer service
- Effective communication
- Conflict resolution
- Time management
- Team collaboration
- Problem solving
- Decision making
- Basic computer skills
- Data entry
- Flexibility
- Leadership qualities
- Etiquette awareness
Timeline
Golf Starter
Desert Princess
11.2024 - 03.2026
Deputy Sheriff
Monroe County Sheriff's Office
07.1988 - 07.2013
High School Diploma -
Monroe Community College