Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Terry Russo

Terry Russo

San Dimas

Summary

Seasoned Executive Vice President with a proven track record at Sound Crete Contractors Inc., specializing in organizational growth and leadership. Expert in strategic planning and operations oversight, achieving seamless mergers and acquisitions. Excelled in fostering strategic partnerships and driving revenue generation, demonstrating exceptional teamwork and industry networking skills.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Executive Vice President

Sound Crete Contractors Inc.
06.2014 - Current
  • Achieved company growth by implementing strategic initiatives and fostering collaboration across departments.
  • Provided executive leadership during mergers and acquisitions, ensuring seamless integration while maintaining operational excellence.
  • Streamlined operations for increased efficiency by identifying areas for improvement and implementing process changes.
  • Developed strong relationships with key industry partners, resulting in mutually beneficial business opportunities.
  • Elevated brand visibility, orchestrating successful rebranding campaign that resonated with target audiences.
  • Oversaw business-wide changes to modernize procedures and organization.

Sales and Operations Manager

Cell-Crete Corp
09.2010 - 06.2014
  • Collaborated with cross-functional teams to resolve customer issues promptly, leading to high customer satisfaction ratings.
  • Boosted overall sales results by restructuring sales incentive program to better motivate team.
  • Facilitated cross-departmental collaboration to ensure seamless customer experience from initial contact through post-sale support.
  • Championed continuous improvement by conducting regular reviews of internal processes to drive efficiency gains.

Production Manager

Cell-Crete Corp.
01.2007 - 06.2014
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Streamlined production processes, significantly reducing downtime and increasing efficiency.

Sales Representative

Cell-Crete Corp
03.2002 - 01.2007
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Assistant Store Manager

The Home Depo
06.1998 - 03.2002
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Rotated merchandise and displays to feature new products and promotions.

Education

Associate of Science - Fire Science

Mt. San Antonio College
Walnut, CA
06-2004

Skills

  • Organizational growth
  • Customer care
  • Leadership experience
  • Data-driven decision making
  • Strategic partnerships
  • Strategic planning
  • Operations oversight
  • Employee retention
  • Industry networking
  • Revenue generation
  • Mergers and acquisitions
  • Teamwork and collaboration

Certification

  • Contractors licenses for concrete, waterproofing and plastering in California, Arizona and Nevada.

Timeline

Executive Vice President

Sound Crete Contractors Inc.
06.2014 - Current

Sales and Operations Manager

Cell-Crete Corp
09.2010 - 06.2014

Production Manager

Cell-Crete Corp.
01.2007 - 06.2014

Sales Representative

Cell-Crete Corp
03.2002 - 01.2007

Assistant Store Manager

The Home Depo
06.1998 - 03.2002

Associate of Science - Fire Science

Mt. San Antonio College

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Terry Russo