Terry Sawchuk
Spokane,WA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
Work History
Supervisor
AMC Theatres
06.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Environmental Monitoring Technician
Jubilant HollisterStier
11.2022 - 05.2023
- I am responsible for the monitoring of biological and airborne particulate levels in clean room environments for the purpose of preparation, compounding, and filling of sterile injectable drug products
- I am trained on proper aseptic behavior, sanitization processes, and donning of sterile gowns
- Associates will be required to have an aptitude for reading detailed procedures.
Assistant Manager
Fairchild Cinemas
05.2019 - 07.2022
- as an assistant manager at the fairchild I have experience in managing a crew of 15, cleaning, customer service in both selling tickets and concessions items, and fixing technical issues with projector’s
- I also worked distribution delivering packages of stock candy popcorn seeds and other items to all the local theaters in a cargo van.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Jewelry Consultant
Zales The Diamond Store
09.2017 - 12.2018
- Increased sales and customer satisfaction through personalized servicing.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Completed store opening and closing procedures as per company guidelines.
- Provided dynamic service to customers through active engagement, direct eye contact and well-honed listening skills.
Marching Band Camp Music Coach
University High School Marching Band
08.2018 - 11.2018
- Attended department meetings and collaborated with other fine arts teachers.
- Gathered display materials and distributed programs for shows and performances.
- Held afterschool meetings and rehearsals in preparation for shows.
- Skilled at working independently and collaboratively in a team environment.
Court Monitor
Altitude Trampoline Park
03.2018 - 03.2018
- Kept games moving by maintaining game rules and managing game conflicts.
- Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
- Inspected and prepared courts for play by adjusting backboards, checking condition of bleachers and verifying debris-free court surface.
Education
Bachelor's degree - Cybersecurity
Eastern Washington University
Cheney, WA06.2025
AA -
Columbia Basin College
Pasco, WA06.2022
Skills
- Cash Handling
- Management
- POS
- Assistant Manager Experience
- Supervising Experience
- Recruiting
- Microsoft Word
- Leadership
- Cleaning Experience
- Inventory Control
- Sales
- Store Management Experience
- Interviewing
- Customer Service
- Shift Management
- Conflict Management
- Retail Sales
- Training and Development
- Set Organizational Policies
- Troubleshoot Service Issues
- Sample Checking
- Random Sampling
- Monitor Quality Control
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Supervisor
AMC Theatres
06.2023 - Current
Environmental Monitoring Technician
Jubilant HollisterStier
11.2022 - 05.2023
Assistant Manager
Fairchild Cinemas
05.2019 - 07.2022
Marching Band Camp Music Coach
University High School Marching Band
08.2018 - 11.2018
Court Monitor
Altitude Trampoline Park
03.2018 - 03.2018
Jewelry Consultant
Zales The Diamond Store
09.2017 - 12.2018
Bachelor's degree - Cybersecurity
Eastern Washington University
AA -
Columbia Basin College
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