Summary
Overview
Work History
Education
Skills
Timeline
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Terry Stebbins

Rock Springs,wy

Summary

Dynamic professional with extensive experience at Waste Connections Inc. as a Lead Driver, excelling in delivery planning and driver training. Proven track record of enhancing customer satisfaction through timely deliveries and effective communication. Recognized for adaptability and problem-solving abilities in high-pressure environments, ensuring safety and efficiency in operations.

Overview

12
12
years of professional experience

Work History

Lead Driver

Waste Connections Inc.
01.2024 - Current
  • Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
  • Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
  • Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
  • Handled complex logistical challenges in high-pressure situations while maintaining professionalism under tight deadlines.

Sales Representative

Teton Distributor
03.2021 - 01.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Service Operator

Halliburton Energy Services
02.2020 - 03.2021
  • Troubleshot equipment issues promptly, minimizing disruptions to daily operations.
  • Managed multiple projects simultaneously, prioritizing workloads for optimal results.
  • Assisted colleagues as needed, fostering a collaborative work environment that promoted success across the entire team.
  • Optimized resource allocation, ensuring timely completion of assigned tasks.

Delivery Driver

Teton Distributor
07.2018 - 02.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Service Supervisor

Halliburton Energy Services
05.2013 - 06.2018
  • Handled customer complaints and inquiries.
  • Assisted with training and development of team members.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.
  • Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.

Education

GED -

Ellenwood Academy
Brandon, FL

Skills

  • Delivery planning
  • Adaptable Decision-making
  • Strong communication skills
  • Professionalism and punctuality
  • Logbook management
  • Vehicle maintenance knowledge
  • Defensive driving
  • Load securing proficiency
  • Driver training
  • Time management proficiency
  • Problem-solving abilities
  • Multitasking
  • Excellent communication

Timeline

Lead Driver

Waste Connections Inc.
01.2024 - Current

Sales Representative

Teton Distributor
03.2021 - 01.2024

Service Operator

Halliburton Energy Services
02.2020 - 03.2021

Delivery Driver

Teton Distributor
07.2018 - 02.2020

Service Supervisor

Halliburton Energy Services
05.2013 - 06.2018

GED -

Ellenwood Academy

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Terry Stebbins