TERRY WEST
Lawton,OK
Summary
Dynamic retail professional with extensive experience in retail merchandising, excelling in visual merchandising and inventory management. Proven track record of enhancing product presentation and driving sales through strategic planning and collaboration. Recognized for reliability and self-motivation, consistently achieving project deadlines and optimizing store layouts for maximum impact.
Overview
29
29
years of professional experience
Work History
PT Retail Merchandiser
Hallmark Cards, LLC
04.2025 - Current
- Execute visual merchandising plan to optimize product placement and drive sales.
- Utilize planograms to guide the arrangement of products in-store.
- Manage inventory levels and monitor stock movement for replenishment.
- Remove damaged, out-of-code, not-in-set and discontinued items from displays.
- Managed project timelines ensuring all seasonal merchandising resets are completed within established deadlines.
Retail Merchandiser
Jacent Strategic Merchandising
04.2019 - Current
- Execute visual merchandising plans to enhance product presentation and drive sales
- Collaborated with store management to implement promotional events and drive sales growth.
- Analyzed sales data to identify best-selling products and optimize merchandise placement within the store layout.
- Conduct regular store audits to maintain accurate pricing information on all items throughout the store.
- Enhanced store appearance by regularly maintaining clean, organized, and visually appealing merchandise displays.
- Trained new team members on proper merchandising techniques, contributing to overall team success.
Returns Associate
Neiman Marcus Group Ltd
03.2012 - 12.2017
- Performed quality checks on returned goods to identify and damages or defects.
- Directed the disposition of returned goods, including restocking, refurbishing, or disposal.
- Maintained accurate inventory records of returned goods while maintaining target turnaround times.
- Utilized a barcode scanning system to improve accuracy and efficiency in return documentation.
Assistant Store Manager
Lucy Activewear Inc.
03.2006 - 03.2012
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations.
- Assisted in the recruitment, onboarding and training of new employees.
- Collaborated with the manager to develop strategies for achieving sales targets.
- Implement loss prevention tactics to deter theft while maintaining a welcoming environment.
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies.
IRA/Member Service Specialist
Advancial Federal Credit Union
01.1997 - 03.2006
- Handled escalated calls professionally, mitigating concerns effectively while maintaining excellent rapport with clients.
- Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.
- Provided personalized financial guidance based on individual goals, helping members make well-informed decisions about their finances.
- Resolved complex issues with effective problem-solving skills, resulting in increased member retention.
- Demonstrated expertise in banking products and services while guiding members through various financial transactions.
- Proactively identified opportunities to cross-sell additional products or services benefiting member''s financial goals.
Education
High School Diploma -
John Marshall High School
Oklahoma City, OKSkills
- Visual merchandising
- Merchandise planning
- Product knowledge
- Customer service
- Reliability
- Flexibility
- Time management
- Inventory management
Timeline
PT Retail Merchandiser
Hallmark Cards, LLC
04.2025 - Current
Retail Merchandiser
Jacent Strategic Merchandising
04.2019 - Current
Returns Associate
Neiman Marcus Group Ltd
03.2012 - 12.2017
Assistant Store Manager
Lucy Activewear Inc.
03.2006 - 03.2012
IRA/Member Service Specialist
Advancial Federal Credit Union
01.1997 - 03.2006
High School Diploma -
John Marshall High School
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