Summary
Overview
Work History
Education
Skills
Certification
Quote
Timeline
Generic
Terry Young

Terry Young

Rowlett,TX

Summary

A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Accomplished Probation Officer offering 31 years of experience working with individuals with behavioral and psychological disorders. Dedicated and detail-oriented with extensive experience managing offenders, working closely with social services agencies and Law Enforcement Agencies.Resourceful team player.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Probation Officer

Dallas County Community Supervision And Corrections
Dallas, Texas
07.1997 - 01.2023
  • Created, organized and maintained files, case notes and electronic databases.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Monitored offenders' activities regarding fulfillment of court ordered requirements.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
  • Worked in collaboration with offenders to fully participate in rehabilitation planning.
  • Observed and recommended special community services opportunities to support offenders.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
  • Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
  • Maintained positive relationships with offenders and family members through weekly visits.
  • Supervised cases referred to Felony and Misdemeanor court.
  • Supervised adult offenders to monitor compliance with court ordered conditions.

District Parole Officer

TDCJ, Board Of Pardon And Paroles Division
Dallas, Texas
03.1992 - 07.1997
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
  • Observed and recommended special community services opportunities to support offenders.
  • Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
  • Reported unusual conditions and questionable items to supervisor for corrective action.
  • Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Checked residential probationers for adherence to curfew and compliance with rules.
  • Tracked information for summary documentation to strengthen case outcomes.
  • Coordinated phases of offender prison release program.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.

Education

Bachelor of Arts - Criminal Justice

University of New Mexico
Albuquerque, NM
05.1991

Skills

  • Problem Solving Expertise
  • Field Supervision
  • Case Planning
  • Cognitive Behavioral Training
  • Verbal and Written Communication
  • Documentation
  • Community Resources
  • Case Management
  • Security Checks
  • Substance Abuse

Certification

  • Certified Probationer Officer Dallas County CSCD -1997
  • Safety and Defensive Tactics-2016

Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Timeline

Probation Officer

Dallas County Community Supervision And Corrections
07.1997 - 01.2023

District Parole Officer

TDCJ, Board Of Pardon And Paroles Division
03.1992 - 07.1997

Bachelor of Arts - Criminal Justice

University of New Mexico
Terry Young