A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Accomplished Probation Officer offering 31 years of experience working with individuals with behavioral and psychological disorders. Dedicated and detail-oriented with extensive experience managing offenders, working closely with social services agencies and Law Enforcement Agencies.Resourceful team player.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Probation Officer
Dallas County Community Supervision And Corrections
Dallas, Texas
07.1997 - 01.2023
Created, organized and maintained files, case notes and electronic databases.
Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
Monitored offenders' activities regarding fulfillment of court ordered requirements.
Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
Worked in collaboration with offenders to fully participate in rehabilitation planning.
Observed and recommended special community services opportunities to support offenders.
Answered phone calls concerning clients, handled complaints and responded to requests for information.
Assisted probationers with resolving housing, employment and social services problems.
Participated in probable cause and revocation hearings to stay informed of relevant legal processes.
Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
Maintained positive relationships with offenders and family members through weekly visits.
Supervised cases referred to Felony and Misdemeanor court.
Supervised adult offenders to monitor compliance with court ordered conditions.
District Parole Officer
TDCJ, Board Of Pardon And Paroles Division
Dallas, Texas
03.1992 - 07.1997
Referred offenders to appropriate community agencies to complete services in compliance with court orders.
Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
Observed and recommended special community services opportunities to support offenders.
Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
Reported unusual conditions and questionable items to supervisor for corrective action.
Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems.
Assisted probationers with resolving housing, employment and social services problems.
Checked residential probationers for adherence to curfew and compliance with rules.
Tracked information for summary documentation to strengthen case outcomes.
Coordinated phases of offender prison release program.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Education
Bachelor of Arts - Criminal Justice
University of New Mexico
Albuquerque, NM
05.1991
Skills
Problem Solving Expertise
Field Supervision
Case Planning
Cognitive Behavioral Training
Verbal and Written Communication
Documentation
Community Resources
Case Management
Security Checks
Substance Abuse
Certification
Certified Probationer Officer Dallas County CSCD -1997
Safety and Defensive Tactics-2016
Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Probation Officer
Dallas County Community Supervision And Corrections
Call Center Representative at Harris County Community Supervision & Corrections DepartmentCall Center Representative at Harris County Community Supervision & Corrections Department
Community Supervision Officer at Parker County Community Supervision Corrections DepartmentCommunity Supervision Officer at Parker County Community Supervision Corrections Department