Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Work History
General Manager
1 Year 1 Month
Clarion Hotel / Jamsan Hotel Management | 07.2025 - Current
Oversaw daily hotel operations to ensure exceptional guest experiences and satisfaction.
Developed and implemented operational strategies to enhance efficiency and service quality.
Managed budgeting processes, ensuring financial targets aligned with strategic goals.
Fostered team development through training programs, improving staff performance and engagement.
Led crisis management efforts, ensuring business continuity during unforeseen challenges.
Coordinated cross-departmental initiatives to streamline processes and improve communication flow.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
General Manager
14 Years 10 Months
Inn at St John | 06.2008 - 04.2023
Analyzed market trends to optimize pricing strategies and increase competitive positioning.
Strengthened vendor relationships to secure favorable terms and enhance service delivery.
Coordinated cross-departmental initiatives to streamline processes and improve communication flow.
Led crisis management efforts, ensuring business continuity during unforeseen challenges.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
State Representative
7 Years 6 Months
State Of Maine | 11.2008 - 05.2016
Advocated for legislative initiatives to enhance community resources and public welfare.
Collaborated with stakeholders to develop policies addressing local needs and concerns.
Conducted extensive research on state issues to inform policy decisions and recommendations.
Facilitated public forums to engage constituents and gather feedback on proposed legislation.
Legislative initiatives include: Anti Bullying law for public schools, Healthcare improvements, equal rights advancements, Dyslexia testing for public schools, handicap accessibility, improvements. Served 8 years on the Insurance and Financial Services Committee.
Education
Bachelor of Science - Business Administration And Management
Husson University | 1 College Circle Bangor, Maine | 06-2005
Skills
Notary Public
State of Maine
Commission expires October 2032
Wedding Officiant
State of Maine
Commission Expires October 2023
Profile
20 years of Hotel, Restaurant and Retail Management specializing in marketing, planning and allocation, staff retention/team building, effective general operations, and responsible business practices.
10 years of political experience as a volunteer lobbyist, and campaign manager for various candidates.
Timeline
General Manager
Clarion Hotel / Jamsan Hotel Management
07.2025 - CurrentRead More
State Representative
State Of Maine
11.2008 - 05.2016Read More
General Manager
Inn at St John
06.2008 - 04.2023Read More
Husson University
Bachelor of Science from Business Administration And Management